Avoid at all costs, this is both to tenants and landlords. I left the property on the 13th April, didn’t get a response to the deposit return till 6th May. Accused me (the audacity) of submitting fake invoices / receipts for things I should be reimbursed for, this after ignoring multiple emails I sent requesting a reimbursement. Julia said to me ‘ how do I know these receipts are not fake?’ – I mean wow! Thank so much for accusing me of committing fraud, how very lovely of you. When they carry out inspections, they are very intrusive, they don’t take their shoes off, they take photos, without permissions asked, and go into rooms also without asking, and you don’t know where these photos are stored or sent to, also it’s not in the contract about taking photos. Thank you so much for not being respectful in my home, really, again so lovely of you. They used a different agency for check out then check in, and they don’t fully tie up, but they still expect you to pay for the ‘claimed damages. After 6 years of living in a property that had not been renovated for over 40 years, they want to claim for the things that are falling apart (seriously?). They are refusing to reimburse me for arranging for the gutters to be cleared over the 6 years! Something they failed to arrange even once! Congratulations Watford Northwood, I hope you feel so proud of your professionalism and integrity. Well done really.

Extremely poor experience renting through Northwood. They claim to act impartially when dealing with deposit disputes however this is far from the truth. I would recommend avoiding this company at all costs. If you are already renting through Northwood, I would strongly advise demanding to be present at the check out report when you leave the property, as they and the landlords will try to deduct as much as humanly possible from your deposit and then continue to deduct as punishment for not accepting their first offer.

1 Star because I can’t give 0. Avoid this agency if you can.

Avoid

Avoid at any cost!!!!

Deposit Eaters – Avoid Them! **Ignore the fake 5-star reviews!!!** … More

Extremely poor service from the agency. No information provided, agents really rude via email and telephone. Avoid at all costs.

Called to enquire about a property and was met with an extremely rude and disengaged woman on the end of the line.

Really bad service, they never reply to emails or return calls.

Very rude I what you to now never trust them the worsts agency ever,no respect to the tenants,no respect no professional runnnnNegativeProfessionalism