Comfort to work with, prompt in their actions.

Was very impressed by the service provided by Curchods. Always available to support with any questions we had, and gave good guidance when required.PositiveResponsiveness, Professionalism, Value

Curchods sold my last house and I purchased my current one through them too - different offices though. My one only gripe is therefore that if you are buying and selling through the same estate agent chain, then it would be nice to have one contact person and not two…although I know why this isn’t the case (for the commission). Otherwise professional and very responsive.PositiveResponsiveness, Professionalism

Considering the sale of my flat, and viewings, were happening when we were in the midst of the pandemic I thought the team were great at keeping me in the loop about what was going on and really helped push the sale through. Stuart was also really helpful in suggesting a carpenter to fix an issue I had.PositiveResponsiveness, Professionalism

Considering the sale of my flat, and viewings, were happening when we were in the midst of the pandemic I thought the team were great at keeping me in the loop about what was going on and really helped push the sale through. Stuart was also really helpful in suggesting a carpenter to fix an issue I had.

House Sale well handled

Having dealt unsuccessfully with several other local agents I turned to Curchods to sell my property in Walton. The process was handled in a friendly and professional manner and my point of contact, Jake Woods was a pleasure to deal with, I would definitely recommend them as a first class agency.

I initially gave them one star as my husband and myself had not very pleasant experience with a couple of agents in their Kingston office (still left my initial comment at the end). However, they tried to make it right after we made an official complain to the director and our landlord. So I thought they deserve to get reviewed again after all the hard works they've made to resolve our problems. Michael, their Group Managing Director, is very genuine and trustworthy. He visited our place to investigate the issues all by himself and logged everything in details then he put all in action straight away. We were appointed with 2 new agents to look after our issues and they were very helpful and fairly fast in responses. It still took a couple of months to get most of things sorted but that was just because of the bookings with technicians. They were great with follow-ups and fast responses through out the whole process and we are very happy with our place now. I want to say special thanks to Michael for being very kind, genuine and supportive. -------------------------------------------------------------------------------------------Initial review:Utterly disappointed with their service. They don't even deserve one star. The worst agent we've ever dealt with. Recently rented a flat through this agent in Kingston area but had to chase them up for over 2 months for a few issues as soon as we moved in but no one seems to care once they got the money. And there is no such contact/email details for official complain whatsoever on their website or anywhere. How sneaky. Hundreds of calls and emails. Lies after lies then no response. This is totally mis-selling. Maintenance promises on their contract is purely just a lie. Don't trust this agent. Avoid if you don't want to get tons of stress and ruin your new life plan.