Excellent service from everyone.
Our initial impression of Richard from Winterbrook Estate Agents were that we would receive a sensible, professional and high standard of service, by an agent who would act in our best interests. We were not disappointed. Our expectations were in fact exceeded, in that we received friendly, expert advice and guidance throughout the whole process by an agent who seemed to go above and beyond to ensure that all parties were kept in the loop and the process ran smoothly. Everyone we came into contact with at Winterbrook was also highly professional, courteous and friendly. We wouldn't hesitate to recommend.
The Winterbrooks team was a pleasure to deal with; Daisy, Julian and Richard were friendly, supportive and professional at all times. They earned our trust and provided an excellent service so I would recommend them highly.
We found Winterbrook – Richard in particular – to be professional and courteous during our house purchase. The whole process was made to seem very simple. Many thanks to the team – we are loving our new life in Cholsey!
My wife and I want to thank the team at Winterbrook for helping us find our new home in Wallingford. From the very start we were so impressed with all of the team and commented on how refreshing it was to find an estate agency with such personable staff. Phonecalls were always answered and flexibility around timings for viewings and appointments was excellent. Richard and Julian both conducted viewings and we found them to be professional and knowledgeable but also very friendly and easy to talk to. They both listened to our feedback and helped with our understanding of the local market, keeping us well informed about the available properties. After we had an offer accepted on a house that wasn't the end of the help provided, in fact it was just the start - being available for a number of house visits with tradespeople, talking over issues around our plans for the house, providing advice and assistance during the legal process of local searches and preparing for exchange of contracts. In fact when the solicitors met some hurdles late on in the process nothing was too much trouble for Julian to help both us and the vendor to ensure we were kept well informed and to help make exchange happen. During our house search we have had dealings with many other estate agents and we can honestly say that Winterbrook stood out as providing exceptional service every step of the way - thank you very much and we will certainly be recommending you to prospective sellers and purchasers in the future.
We found Richard and Daisy very helpful and polite especially reassuring in a stressful situation. Many thanks
The team at Winterbrook were very professional and friendly throughout the process of selling my house. They were easily accessible by phone, someone was always available to answer queries and they communicated well with feedback. PH
Winterbrook were brilliant in dealing with our first time purchase. Daisy did a great job in keeping the pressure on towards the end to get things through as quickly as possible, and was always on the end of the phone to answer any queries throughout the process. We'd highly recommend Winterbrook Estates.
23 St Martins Street, Wallingford, Oxfordshire, OX10 0AL, Midlands, UK
Wallingford's Independent family run Independent Property Sales & Letting agency. The sales and lettings team is led by Julian Walley and our Property Management Department by Debbie Walley both NFOPP members. We have been moving people from our Grade Two listed office in town since 1992. Importantly for our landlords and tenants our properties are managed from this office. We are property professionals with many years of experience in the local market. Whilst we are constantly recommended by many firms of solicitors, high street banks and other institutions, we are very proud of the fact that the majority of our new business comes from the personal recommendations of past clients. As a privately owned company we are able to react quickly to changes in the market. As an established agent we have a large database of prospective buyers that is shared throughout our national network of over 800 agents and an associated London office..
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