We were looking for commercial property, we emailed then few times regards few property and nobody came back to us. We decide to go to the office to speak with somebody (We had to drive about an hour because we not local) when we arrived to the office, lady said there is nobody in the office who deals with commercial and best thing is emailed them. I got the business card and personalised email. I have emailed and got some response.

Went to Dawson's when my partner and I were looking for somewhere to rent and personally I wouldn't recommend. I saw around 5-6 properties with them over two appointments. On the first appointment the estate agent showed up late and told me it was because he'd been buying his girlfriend vodka from Lidl. He mentioned he isn't allowed to do stuff like that in work hours but 'if no one sees' then it's fine. So not the most professional introduction. I also wasn't overly impressed with his ability to show me round a property - mostly he just unlocked the door and I would have to go in first (even with properties that were currently occupied and had people at home). We got to one flat and he quoted a monthly rent that was £100 cheaper than what it said online. I queried this but he insisted the online price was wrong. On this basis I booked a second viewing so my partner could come and see the place. He did give me a lift home as it was close by, but didn't want to pull over and I pretty much had to get out of a car that was still moving (albeit very slowly). On my second viewing I met a different agent at the flat that I was viewing with my partner. He gave the correct price (£100 a month more expensive) which essentially meant the viewing was a waste of time as the flat was not in condition where that rent was reasonable. We then went and saw 2 more flats, one of which was about £50 a month over our maximum budget. The agent suggested that we offer a lower monthly rate and that the owner would be open to us having a cat (not a deal breaker as we didn't have one at the time, but we were keen to get one). Later that day I visited the office and was told that this owner would never allow pets or drop their prices due to the quality of their properties (which in fairness were very nicely finished) and that 'everyone' knew that. At this point I felt fairly messed around and had had enough of the conflicting messages so went to Fresh instead (which I would recommend). Ultimately, it's not the worst customer service I've received, but I felt messed around and would add that when it comes to something as stressful as finding somewhere to live it's just not what you need.

Went to Dawson's when my partner and I were looking for somewhere to rent and personally I wouldn't recommend. I saw around 5-6 properties with them over two appointments. …

We have used their service twice and both times we are very disappointed.When we went to their office, they just wrote down the postcode of the available rent flat on a piece of paper and told us to come and see the flat.but every time they …

The worst experience by an estate agent I've used since 2018. Appalling staff, very un-professional, never in hurry to help purchase a property/home. The 'little boy' who answered for the past week, always says 'we are busy I'll call you back' guess what... the little boy never ever calls back. This was just one occasion, Dawson never give the truth about a property even when a vendor has stated certain aspects that may need attention, Dawson always turn the other cheek and don't say what the vendor states them to say! Absolutely awful and disgenuine 'estate agent', I've been going with Peter Alan, Belovir, Purple Brick, who always pay attention and understand my needs and give me satisfaction with every call. I'm just fed up of the lies and dishonest agents of Dawson who can never give a straight answer or the truth! RANT OVER! WISH I COULD GIVE A 0 RATING! THEY DONT EVEN DESERVE 1!