Very helpful ,any queries dealt with efficiently .Friendly and welcoming .Both letting and selling process went through without any dramas or delays . A confident and painless process.

We rented a flat from Harrison Jacks for nearly 2 years and they were amazing. Jess was extremely helpful, efficient, provided a professional service and was a pleasure to deal with. Would definitely recommend using them.

Harrison Jacks rented out my property within 6 days! Really impressed with the overall communication, they kept me regularly updated & went the extra mile doing evening viewings when suited the tenants after work. Having now met the tenants, they are lovely and they also commented on how friendly the team are and in particular Jessica who recommended to them all the places to go to in Kingston, which was great as they are new to the area. I’m really thankful to the team for placing brilliant tenants, for the correct rent so quickly. Can’t recommend them enough. Will definitely be using them again!

Everything ran smoothly with Harrison Jacks. Jessica went above and beyond to make the process fast and efficient, as well as finding us the perfect tenant. We were able to arrange evening viewings too - which was a massive help. I highly recommend the rent collection service too. All in all, a very professional agency with a personal approach. Jessica is very responsive on the phone and always let us know in plenty of time when viewings would be happening.

My boyfriend and I rented out a flat for 18 months from Harrison Jacks and everything was trouble-free. Jessica always dealt with any queries and went above and beyond to accommodate viewing times. She even offered us help finding a new property when she heard we were moving out. We would 100% recommend.

Very disappointed for the service provided and no follow up at all. I am sadly writing this review as I am hoping to discuss with the agent that has follow up with me for a shop leasing. It was a very positive discussion and the agent just kept telling me it is very promising. However I have to keep chasing the progress by myself and I have been asked to submit our business proposal in which I did on the following day. I waited till a month after that calling the agent again sadly the agent just avoided to pick up my call and asking me to keep waiting...after a few months right now, they just simply ignore my request and I am really shock by the level of professional that it should be.....I totally could understand if the landlord doesn't want to proceed for any reason though we agreed for all the terms and conditions....however at least as a professional agent they should really call and let me know a YES or NO.... Seriously as a business runner , time is extremely precious stuff and it is alright even though we cannot rent the shop but i am quite doubtful for all the potential tenants to seek leasing from this agency.

We left the property cleaner than when first found, and were charged £150 cleaning fee each and £82.50 each for a supposed blocked drain 👎🏼 …

Experienced horrible customer service from the team. I called several times over the course of a few days trying to book a viewing for a rental property and was constantly told that the lettings team were busy or out on appointments and would ring me back, which they never did. I travelled into London from Bath to view flats, and asked for an urgent call back in the morning before they went out for appointments to let me know if they would be able to show me the flat or not. Again, heard nothing from them. Called them in be afternoon, only to be told the office had closed and they had all gone home! I’m shocked at how they have treated a potential new tenant who has shown genuine interest in one of their properties! Won’t be contacting them again. UPDATE: 1st July - I have just received a call from the lettings manager offering to send me a gift if I taken down this review. I wonder if this tactic of bribery is how they have managed to maintain only 5 star reviews so far?

lack of transparency

never answer the enquiries