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Richard James - Stratton St. Margaret

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Amazing service from the Stratton branch who looked after the sale of my house. The whole team were professional from the start right up to completion with great communication from all involved and a big shout out in particular to Nick and Georgia ⭐⭐⭐⭐⭐

5.00 /5

Manager mark kept in contact from start to finish. First time buyers we were unsure of the process in which he took the time to explain to me. Despite covid-19 mark worked from home to get us our home. I can’t thank him and his team enough, I would reconnect and use again! You are in good hands! 👍🏡

Reply from agent

Thanks for the review Kelvin. Mark and the team have been working really hard during these unusual times, and its a pleasure to have still been able to help you with your next move. Good luck for the future and we look forward to working with you again.

5.00 /5

Sharon Clark has been assisting with our sale over the last few weeks, I cannot say enough, having the updates weekly was a massive help with the sale and every time I called Sharon she was very helpful and understanding. Ps. This is Jack Clarke as I do not have a Google account.

Reply from agent

Thank you for the 5 star review Jack!

5.00 /5

Mark Stacey helped us get a quick sale with great knowledge of the area and we got the offer we wanted in 2 days! We had exceptional and professional customer service from start to finish from all of the team at richard james and also sharon Clarke who we were passed onto to keep us updated on the process which she did and we were able to ask questions and get fast replies. Would definitely recommend to anybody wanting to sell their homes! These are the guys to do it! Forget the cheap fixed fee agents who haven't the incentive to sell your property fast and lack customer service. Pay the little bit extra and you wont regret it! You will be in your new home faster than you think! Thanks everyone at richard james! You are all amazing! Keep up the great work!

5.00 /5

From the viewing until the end of buying our first property, Richard James have been incredible, Anthony who showed us around the house was very informative and sharon helping us along the way with any queries or problems have been amazing. Could not recommend them more! Thank you for helping us buy our first property.

Reply from agent

Thank you for the 5 star review Matt & Kerry! So pleased you had such a great experience with our East Swindon Office! Customer service is so important to us

5.00 /5

Sharon Clark has been amazing throughout our process working along side with Richard James. Myself and my partner are first time buyers and new to the understanding of mortgages. Sharon was able to support us and insure we understood the steps we was about to undertake. 5 stars from us! Ryan Stanners and Kiomi Howe

5.00 /5

We recently completed our house purchase through Richard James, and were awkwardly part-way through when the COVID-19 lockdown occurred. Even with this, the team at Richard James did all that they could to ensure that the purchase could be completed smoothly and with as little drama as possible. I'm happy to say that we've now been in our home for a month and, along with the banks and solicitors playing their part, it is thanks to Richard James for their assistance. From viewing to completion, I am happy to recommend Richard James to any looking to buy or sell a home.

Reply from agent

Hi Jon, thanks for the review. Really pleased to have helped you with your purchase - especially as you say, during COVID-19 and some trying times. The team will be really pleased with this 5 star rating so thanks again and good luck with the future. Hopefully we will see you again soon.

5.00 /5

Wow! Just Wow!!! Blown away by the expertise, dedication, professionalism and exceptional service! Especially Mark Stacey & Sharon Clark! They never gave up! Are always on it! Richard James our simply are the experts in the business, listen to the advice, they know the right price and they will sell your property efficiently and support you all the way! We are now in our dream home thanks to these legends! Would never go anywhere else, thank you all!

Reply from agent

Thank you for the amazing review Sharon! So great to hear you had such a great experience with us. I will ensure this feedback gets back to Mark & Sharon. Best of luck in your new home!

5.00 /5

Both mark and Georgia in the east Swindon sales team did a fantastic job in putting the house on the market and the sale of the house. However a special mention goes to Sharon Clark our progress chaser, unfortunately we were in a long chain and there were several delays yet Sharon's service was first class throughout. She communicated all of the legal jargon in a Way we could easily understand and chased our solicitors In order to get the exchange over the line. Thank you for everything Sharon!

Reply from agent

Thanks for the 5 star review Sean! I will ensure this review gets passed back to the staff involved

5.00 /5

Sharon was great to deal with - always positive and enthusiastic and none of my pretty stupid questions/requests were too much trouble for her. Sharon kept us up to date as necessary providing regular updates along the way and was always someone we could turn to if we needed support. Sharon has been great to deal with and is an invaluable asset to the Richard James team.

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Address

150 Grange Drive, Stratton St. Margaret, SN3 4LA, UK, SN3

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