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Northwood - Stoke on Trent

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We're just over a year into our tenancy with Northwoods and the service has been excellent. The communication has been great! Between Lisa and the team at Northwoods and the landlord, any maintenance issues or general queries have been dealt with quickly and efficiently.

Reply from agent

So pleased to be of service to you and thanks for the great review. 👍🏡 …

5.00 /5

Mandy was great throughout the whole process of buying the house from Northwood. From the initial call about the property being available, all the way through to the collecting the keys. We'd be happy to recommend Northwood to anyone looking to buy a property who wants a seamless process where you're always kept in the loop.

5.00 /5

I have recently been communicating with Dominic regarding the property we are soon to be renting. I must say Dominic has been a pleasure to both speak and arrange everything with. He has been ever so polite and has demonstrated incredible customer service. I am pleased to say I look forward to working with Dominic for the foreseeable future in our new home!

Reply from agent

That’s fabulous to hear, we look forward to having you as a tenant in one of our properties. Thank you for your comments and choosing Northwood 👍🏡 …

5.00 /5

I’ve rented with Northwood for 6 years - they helped me to get a home with my dog in a difficult situation, and worked around me not having any rental history with other references & financials which allowed me to have a home which I love to be safe & happy in. I get quite anxious and so I’ve always found the lead up to house inspections difficult even though they go fine when they happen, because of having a stranger in the house. However as of Kye taking over the house inspections side I’ve found this much easier, as he’s really friendly and approachable and understands completely that people might find the process invasive, and so instantly tries to put you at ease. I feel far less stressed out in the lead up and more confident about maintenance issues.

Reply from agent

Thank you, we are so pleased you are loving your home and that we were able to be part of you finding that home. Kye is really enjoying his work and loves meeting our wonderful tenants, I was having a chat with him yesterday about the great reviews he is receiving. 😃🏡 …

5.00 /5

I would highly recommend Northwood Estate Agents for anyone looking to sell their property. From the initial evaluation to the final sale, Mandy and her team were honest and helpful. Always ready and available to guide us through to the final exchange of keys. I'm glad we called Northwood.

Reply from agent

Fantastic to hear, Mandy will do her utmost to go over and above her clients expectations, thank you for taking the time to post this great 5 star review. :))

5.00 /5

I had my inspection with Kye Beech from northwood and i was very impressed with his customer service skills. Kye is always very polite, caring and listens to me with any questions or concerns I have about my tenancy inspection if I have any repairs that need chasing up. I always feel safe and reasurred when Kye does my property inspecrions and he is very professional and kind and my dog especially likes to say hello when Kye visits which is very good that my dog also feels comfortable.

Reply from agent

Dogs are the best judge of character. 🐶 so pleased to hear your feedback and fantastic 5 star review thank you. 👍🏡 …

5.00 /5

Having rented with Northwood for a couple of years, they’ve generally been great to deal with. Now we can have physical inspections, we have the joy of having Kye visit for the regular inspections. He’s polite, cheerful and listens to our needs. Great job guys.

Reply from agent

Thank you, Lisa goes Over and Above to help our clients, we understand the pressures of moving home and to then throw a global pandemic in the mix, things are not always going to go smoothly! We are so pleased we could be if assistance and wish you a happy new home 🏡😃 …

5.00 /5

Very pleased with Northwood Estate Agents I will definitely be buying my next house with them. Mandy made the whole process very understanding and easy, I was completed in as little as 6 weeks. The whole team are very friendly and very knowledgeable and will be in touch with Lydia and Mandy in the near future.

Reply from agent

That's fantastic to hear, I will make sure Mandy and Lydia hear your kind words, great news we were able to assist and get the transaction sorted in a better than expected timeframe. Thanks for the 5 star review. :))

5.00 /5

Having been a tenant (with various agents) for many years, I’m well accustomed to the numerous ‘property inspections’ that regularly take place. Kye has been to my home a couple of times now and he is by far one of the best inspectors I’ve had. Always greets you with a smile, and is professional, approachable and friendly. Highly recommended! Well done Northwood.

Reply from agent

Thank you, we do our utmost to be personable and professional at all times. It’s great to hear that Kye has met and gone over and above your expectations, thank you for your kind words and your fantastic 5 star review.

5.00 /5

I’ve had Northwood as an agent for the past 9 years and never had a problem with them! I used to deal with Lukas on inspections and more recently have had Kye and have to say he is an absolute pleasure. He is always happy and friendly and can have a laugh with him all whilst being professional.

Reply from agent

What fantastic feedback, we always do our best to go over and above our wonderful clients expectations and employ our team on their personality first. Thank you. 🏡☀️ …

Contact details
Sales Phone:

01782 636100

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 12:30
Address

333 Hartshill Road, Stoke on Trent, ST4 7NR, UK

Our team

Stoke on Trent Office

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No memberships information available

No marketing information available