Horrible experience with them since they have took over the building that I was staying in. After I moved out I have been told that everything was okay and someone else has already moved in to our apartment. 3 months later I have received a bill to pay for cleaning after leaving the apartment unclean. (I left the apartment clean) considering I was there for 2 years and 8 months. On the report they pick out every single detail, and making it sounding much worse than it actually was. (i.e. finger marked window, dusty doors and radiators, moulded bathroom but it was only black spots on the silicone in the corners which is normal, etc..) It was never going to be brand new after nearly 3 years. They do not care about tenants at all.

I had a horrible experience with this company from day one when I was told my offer would never be accepted and was very rudely spoken to. Luckily for me, I was able to get in contact with the second agency who owned the original listing. Even a simple congratulatory card or message was too much for them on the day I picked up my keys.

Not communicating. Standing on landlord said always, so whatever landlord saying they do. They do not care about tenants. I terminated the contract because of moving country and relocation from work. I informed them 2 months before. Fist they said that I need to find someone on my place so I did than they started to take money. I paid fee 350£, rent until 3rd September when I moved out on 21st of August. They ask me "because of la dlord said" to pay rent until 16th even if I found for them new tenant. After deduction from deposit they sent gardener without informing me and charge 110£ more for that because of landlord wanted. Do not trust in any word they saying. I thought is good agency but unfortunately same as every.

Worst agency! Not to be trusted, they cancelled my viewing 2 hrs before my appointment to let me know they gave the house to a different person. Unprofessionals

Worst agency! Not to be trusted, they cancelled my viewing 2 hrs before my appointment to let me know they gave the house to a different person. Unprofessionals

Called up about a viewing for a property I asked if I could just go ahead with the property I was told I have to view first, I got a call 1hr later to say that the property has gone and someone is having it even though the property wasn't ready until 3 days later for viewings, won't be using again after a mess around.

I put an offer in on a property in February. Which was accepted.i paid for searches and survey to be done.costing over £500 ..the sellar has not found anywhere to go leaving me for 5 months wondering what is happening..martin and co did very little to help this situation....I have now paid another £500 to back out off the sale....beware. sellars who mess you about and estate agents who dont care