Terrible company very unprofessional don't bother with this company
I wish I could leave 0 stars. While dealing with this company I had to ring them everyday to make sure they were doing as I asked, I had to remind them several times to send me the forms for an application and I was constantly given excuses as to why they couldn't do it when I asked. I had to pressure them to ring landlords on my behalf and when meeting for viewings I found them unprofessional and unknowledgable. The straw that broke the camels back was when they mixed up my viewing date and informed me they could not fit me in on the date I had originally booked even though I had already received the text confirming my date when I booked it, they were unapologetic and unhelpful on the phone. AVOID AT ALL COSTS!!!
Dear Mr Osei-Tutu, I don't understand why you have left us such a poor rating. The only time we appear to have dealt with you was to arrange a viewing of a property which you subsequently cancelled due to work commitments. If for some other reason you have been unhappy with our service then please contact the office to discuss with the branch manager.
Terrible service, shoddy repairs never use these.
If you can help it, do not go here. The staff are unhelpful. It takes several months to get problems fixed leaving you living in a broken home. They are happy to contact you if they need something but if you need help they ignore you.
Unit C, The Forecourt, 12 Albion St, Hanley, Stoke-on-Trent , Staffordshire, ST1 1QH, Midlands, UK, ST1
We specialise in sales, lettings and property management in Stoke-on-Trent and the surrounding areas - delivering an exceptional service to sellers, buyers, landlords and investors alike. Director at the branch is Mark Beckett, who with more than 25 years' experience of running his own property rental business, has expert knowledge of the industry. Along with his team at Martin & Co Stoke-on-Trent he enjoys the constant reward of helping people find their perfect property and delivers excellent customer service. The City of Stoke-on-Trent is conveniently located for travel to the North West, the West Midlands, and Shropshire, via the M6 and has excellent rail links. Ongoing regeneration is expected to rapidly extend employment opportunities in the years' ahead. We are NALS (The National Approved Letting Scheme), accredited and have a wide selection of properties available to suit your needs. If you have a property to let or are looking for an investment in or around Stoke-on-Trent, our team at Martin & Co Stoke-on-Trent will make letting or buying your property as stress-free as possible. Please do get in touch. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Stoke-on-Trent get you on the move.
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