From initial valuation to handover of keys, the service provided was first class. We dealt with Marion and nothing was too much effort, we were kept fully up to date at all stages of the process. Would recommend to anybody considering putting their house on the marketPositiveResponsiveness, Quality, Professionalism, Value

Very impressed with the team at Stockton On Tees branch. From the professional and friendly approach at valuation,fantastic pictures of our property, tenacious and knowledgeable sales team...our property was on the market for less than a week when it was sold. I have sold many property’s over the years and this is the best service I have received,we still have a little way to go to exchange contracts but I have every faith in the team to get us there!PositiveResponsiveness, Quality, Professionalism, Value

All staff are great, Marion has done a sterling job securing a buyer within a week, often working out of office hours in these busy times of buying and selling. They had buyers already lined up in our area, fantastic. When they say they'll send you the documents or offers they do it straight away, great service all round, would definitely recommend Michael PoolePositiveResponsiveness, Quality, Professionalism, Value

Luke, Amber and Marion have been friendly, professional and helpful throughout the whole process so far. We were amazed at the quality of the photos that Luke took of our house and very happy with the valuation he made on our property. The team are clearly extremely hard-working and know their stuff- they managed to get a sale agreed on our house within 3 days. They are very responsive and easy to get in touch with. Fingers crossed the rest of our move will go just as smoothly as the first part and when we hopefully get the keys to our dream home we will certainly have a lot to thank the Michael Poole team for! Worth every penny. ThankyouPositiveResponsiveness, Quality, Professionalism, Value

Luke, Marion and Amber are all brilliant. We have tried to deal with other estate agents recently and the service from the Michael Poole staff has been absolutely excellent. We have experienced many viewings and always get feedback straight away. They have kept in touch with us all the way through. We also had more viewings from you in the first 2 weeks than we had had with the other agent in18 months. So we would like to say a very big thank you to everyone concerned and it’s great news to get a sale at last. We really appreciate all you have done. Thank you Sally and MartinPositiveResponsiveness

Fantastic customer service provided by the sales team Sophie and Francesca, they consistently go above and beyond to ensure we have all the information we need. I would highly recommend them and will definitely be using them in the future.