Kerry will be delighted to read your kind words, Sharon. All the Darlington team pride themselves on giving an excellent service, yet in a sympathetic, friendly and approachable manner.

Thank you, Mr Howard.

Thank you for taking the time to leave us a review, J B. We look forward to being able to hand you the keys to your new home.

Many thanks for the review. We would welcome the opportunity to work with you again and see if we can achieve 5 stars next time as we always strive to do better.

We were extremely disappointed to receive this rating and when we have checked our database we can find no record in this name. It is possible that this review was submitted in error. We kindly request that you consider retracting the review at your earliest convenience. If there are any other matters we can assist you with, please feel free to contact us at 01325 485151 or via email at darlington@jww.co.uk. Thank you for your understanding. Best regards.

We regret that we were unable to meet your expectations. We sympathise with your disappointment regarding the loss of your deposit. However, we are required to abide by our landlords' instructions and the terms you agreed to prior to signing the agreement. As per our policy, deposits are non-refundable and clearly stated. We strive to provide assistance wherever possible and would be happy to address any further concerns you may have. Please feel free to contact us at your convenience.