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JW Wood - Darlington

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I found the sales team helpful and polite. Hannah Howland is calm, reassuring and knowledgeable. Dealing with Hannah has been easy, she has a kind and friendly manner and very professional. I believe her prompt responses made the difference to me as a client. Thank you to Hannah and the team for your support during this process.

Reply from agent

We are delighted that you were so pleased with the service you received from Hannah and the Darlington team, Mrs Poinen. Thank you for taking the time to leave a 5 star review.

5.00 /5

From the very first call to make an appointment to view the property we are purchasing through J W wood, they have been exceptionally helpful, friendly and professional. Gary, Sue, Julie and Hannah have thus far proven to be a great team and we would have no hesitation in recommending them if you are thinking of using the company - after all it’s the people that make a company good!

Reply from agent

Thank you for taking the time to write such a kind review, Virginia, our team at Darlington will be delighted. Recommendation is the biggest compliment, thank you.

5.00 /5

Can not thank the team at JW Wood enough, especially Julie and Hannah. Both of who have been great from the start. Julie was great during the initial viewing, answering questions, giving advice and generally being a great soundboard. Hannah has been a superstar, explaining everything along the way, always on hand to answer the mountain size of questions I've had, as well as communicating in a way that suits me due to work commitments. Excited to have started the journey and hope the next steps are as easy and joyous as the previous.

Reply from agent

Thank you for taking the time to leave such a lovely review, Roxxanna, we are delighted you have been impressed with the service you have received. Your purchase will now be handled by our after sales team right through to completion. We look forward to being able to hand over the keys to your first home.

5.00 /5

The team at JW Wood were great to my partner and I as we tried to navigate the purchase of our first home! Hannah and Julie were both very helpful, and Hannah always kept us informed of progress. Thank you so much :)

Reply from agent

Hi Lauren, many thanks for your kind review, we are so pleased that you have been impressed with our Darlington team, especially Hannah and Julie. We look forward to supporting you during the rest of the buying process and handing you the keys to your new home.

5.00 /5

As first time buyers, we mostly communicated with Sandrine at the Darlington branch in putting an offer down on our first property. She made the process easy, and quick and was very prompt in moving things forward and answering our queries. Hannah also communicated with us during the process and she has been really helpful. We are still in the process of buying however the service so far has been excellent and I would highly recommend!

Reply from agent

Hi Amber, many thanks for your kind review, we are so pleased that you have been impressed with our service level. We look forward to supporting you during the rest of the buying process and handing you the keys to your new home.

5.00 /5

I can highly recommend Gary Stephenson and his team, particularly Hannah Howland for the first class service I have been given. My house went on the market on January 20 2023. I had a viewing on February 4 with a return viewing on February 19 and by February 22 I had accepted the offer and it is all up and running now. In just over 4 weeks my house has been sold subject to contract. I couldn’t ask for more! Well done to all concerned!

Reply from agent

Our Darlington Team will be delighted to read your review, thank you very much it is very much appreciated.

5.00 /5

I whole heartedly recommend the service that I have received from JWWood. Professional from start to finish. The team were proactive throughout and kept me updated at every milestone. I have not needed to 'chase' anything - they did it all promptly and without asking. Their personal touch and kindness was much appreciated too. Selling a home is stressful and emotional. Thank you to one and all! The five star rating is well earned.

Reply from agent

What a fantastic review, Vanessa! Thank you so much for taking the time to write these kind words. We know our Darlington team strive to give excellent customer service and we know they will be delighted that their efforts have been appreciated.

5.00 /5

I would not hesitate to recommend Woods. Right from the beginning I have found them professional, reliable and extremely helpful. Gary has bent over backwards to be on hand for advice and support and Hannah has dealt with the sale of our house in a professional, friendly and efficient way. Thank you!

Reply from agent

Thank you for leaving a five star review, Kate. We have a really committed team at Darlington office and will make sure they, especially Gary and Hannah, hear of your kind words.

5.00 /5

Excellent service from start to finish. Sales progression with Amanda in particular was truly outstanding. She kept me well informed at all stages, and kept chasing all parties to keep things moving. She was determined and professional but also friendly and supportive throughout. Their fees are also extremely competitive. I would highly recommend J W Wood to anyone thinking of selling their home.

Reply from agent

It was a great pleasure to look after you throughout the valuation, marketing and after-sales process. Thank you for your 5 star review and for your recommendation, we hope you are really happy in your new home.

5.00 /5

I chose JW wood based on their Google reviews but also after ringing round a few estate agents I was more impressed with them. My property was sold super quick, kept well updated, and then I was recommended to a decent solicitor for the sale. They even went round to check on the property after the tenant had moved out (which I though was above and beyond). Would recommend to anyone.

Reply from agent

Hi Matthew - many thanks indeed for providing such a superb 5* review about the service you have received. Your comments are very much appreciated.

Contact details
Sales Phone:

0191 3830184

Sales Email:

darlington@jww.co.uk

Lettings Phone:

01325 362763

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

6 Duke Street, Darlington, DL3 7AA, UK, DL3

About

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Darlington.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Royal Institution of Chartered Surveyors
Ombudsman Services
Tenancy Deposit Scheme
onthemarket
rightmove
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Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
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Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available