We took the plunge to finally buy our first home. Not knowing what to expect was a daunting prospect! However, Belvoir, helped us all the way through the process. Right from the initial negotiations through to answering everyone one of our constant questions and reassuring us when things were being held up.The daily updates were fantastic as you knew where both parties of the transaction constantly were at, which was a constant relief. All the additional viewings we asked for weren't an issue, all arranged for a time that always suited us. Belvoir understood our urgency due to our new arrival due in a a couple of weeks, so pushed to make the process go through as quickly as it could. We genuinely couldn't have asked for a better experience especially for our first house purchase. If you have the pleasure of dealing with Geoff, then you will not be disappointed! They really do go above and beyond. We could not recommend them more.
From start to finish the service I received from Sandra at Belvoir! has been second to none. When we called around prospective agents Sandra stood out from the first phone call, she was genuinely interested in winning the business and helping us to rent out our property (which was unlike a lot of other agents we spoke with). Throughout the process Sandra remained in regular contact, kept us informed of every step along the way and went far beyond what I expected to receive from a Letting Agent in terms of Customer Service (Service is a clear priority for Sandra). I feel that Sandra is not only the best contact I have found in the Lettings space but perhaps one of the best individuals I have come across in terms of Service in any industry.... genuinely very impressive! In terms of delivery she did exactly what she said she was going to do, exactly when she said she would do it and all with a professional and friendly attitude. I would have no reservations in recommending Sandra and by extension Belvior! to anyone.
Very professional and efficient service. Geoff was amazing at negotiating and keeping us informed. Sandra was very friendly, knowledgable and reassuring.
The staff at Belvoir in Stafford have been very professional, polite and understanding with regard a house sale/ purchase I would recommend their services to anyone for house sale/purchase. Five Star service
Absolutely lovely ladies who are very professional and effected with their work From coming out of private rental to estate rental they were very helpful to us both and would highly recommend anyone who is thinking of renting/selling these ladies are just the right people for the job BRILLIANT service Thankyou
Sandra, Susan and the team made me feel at ease as a first time landlord and answered every question I could think of. They're professional, efficient and their communication skills are outstanding always keeping me in the loop with everything that goes on. Without doubt I'd recommend Belvoir to other landlords and I'm looking forward to many happy years together.
I would highly recommend the Stafford/Stone Belvoir Lettings Management team. They have been first rate in helping me transfer my property in Stafford from another local company, who I feel badly let down by. Sandra in particular has been fantastic - keeping me well informed at every stage, with helpful suggestions, timely responses and delivering great end results. I live away from the area so to meet Adrian and Sandra was a pleasure - I feel that my best interests as a landlord are well placed in their capable hands.
Helped me, my girlfriend and my 18 month old with there professionalism and patience! We are all really happy with the customer service received
Excellent service and commitment from all of the team. Readily available to offer support and advice regarding a letting agreement. Highly recommended.
Great letting agency, always happy to help during the time I rented the property and even after! Thank you.