I am a neighbour to one of the properties that Martin & Co "manage" and have endured high-frequency noises from the intercom for over 6 months. I work and live from home so this is really affecting me (headaches, irritation, and tinnitus) and I don't understand how the tenants at the property are managing with the noise considering I am across the road (unless the trajectory of the intercom only affects my flat)! This issue has been reported more than 5 times in the first 3 months to the letting agent. Although I have had responses from the letting agent that contractors will look into it, there has been no solution in all that time. Since then I have been submitting recordings to the Council via a Noise Pollution complaint and app to try and get an actual fix for the property they manage which is just ridiculous. I'm now even considering moving home due to this issue. If you were considering this agent I would strongly recommend looking at professional agents to do the job. The bottom line is I certainly wouldn't be impressed with the services or responses as a tenant or a landlord.