We're very thankful that we found Merril & Richard from Martin & Co. They take the stress out of letting and we'd highly recommend them to anyone. When I initially moved to the UK 14 months ago for work, I started the challenging process of finding an apartment sharing with a friend & colleague. We luckily found Merril & Richard from Martin & Co. They were very helpful, whether it was viewing times, assistance with the rental process or general questions (and I had a lot obviously). We found what we were looking for quite easy with their help. Throughout the tenancy they continued to provide professional & friendly support. Since I've been looking for a family home, now my wife and son have moved to the UK, Richard & Merril have continued to assist us with our search. It's fair to say they have gone above and beyond any letting agent I've had dealings with in the past (here or in Ireland). Of course they have now successfully found us a great family home and are now assisting us with transferring from one place to another and have smoothed out the process. It's been very important to us that Merril & Richard have taken out the stress of letting. Very professional helpful service from Merril, Richard and staff at the office. If you're letting in the area they should be your first port of call.

Merril, Richard and their team are the most attentive and considerate letting agents that I have used. From helping us find a property to the ongoing management they have looked after our needs and gone the further mile in regards to fitting in with our timescales and wider needs. I would strongly recommend them.

From a tenant's perspective, Richard & Merril have been brilliant. Always helpful, communicative, and a pleasure to deal with. They've helped me find two rental properties in the last 18 months, and both times the process has been very straightforward and transparent. Their attention to detail, and thorough approach to managing property, leaves me feeling that they are reliable, conscientious, and honest, and I'd have no hesitation in using again in future.

I have been working with Richard & Merril since 2010. I have found them both to be professional, kind, efficient and very helpful. Their communication with me has been excellent. They always return my phone calls and I cannot speak highly enough of them. Their work ethic and people skills are a credit to Martin & Co.

We're very thankful that we found Merril & Richard from Martin & Co. They take the stress out of letting and we'd highly recommend them to anyone. When I initially moved to the UK 14 months ago for work, I started the challenging process of finding an apartment sharing with a friend & colleague. We luckily found Merril & Richard from Martin & Co. They were very helpful, whether it was viewing times, assistance with the rental process or general questions (and I had a lot obviously). We found what we were looking for quite easy with their help. Throughout the tenancy they continued to provide professional & friendly support. Since I've been looking for a family home, now my wife and son have moved to the UK, Richard & Merril have continued to assist us with our search. It's fair to say they have gone above and beyond any letting agent I've had dealings with in the past (here or in Ireland). Of course they have now successfully found us a great family home and are now assisting us with transferring from one place to another and have smoothed out the process. It's been very important to us that Merril & Richard have taken out the stress of letting. Very professional helpful service from Merril, Richard and staff at the office. If you're letting in the area they should be your first port of call.

I cannot praise Merril and Richard at Martin & Co St Albans highly enough for their professional and helpful approach. As a Landlord, this is so important for peace of mind - knowing that any problems will be solved quickly and efficiently. When my current tenant moves on, I know that Martin & Co will soon find a fully referenced tenant fast.

From a tenant's perspective, Richard & Merril have been brilliant. Always helpful, communicative, and a pleasure to deal with. They've helped me find two rental properties in the last 18 months, and both times the process has been very straightforward and transparent. Their attention to detail, and thorough approach to managing property, leaves me feeling that they are reliable, conscientious, and honest, and I'd have no hesitation in using again in future.

From the moment we met Merril & Richard we knew we were going to entrust our property to them to manage our tenants for us. We received first class service and they spent as long as was required to find out about our requirements to ensure they sourced the most suitable tenants for us. We secured a very good tenant almost immediately and every communication with us as landlords and with our tenants have been fast, accurate and dealt with effectively to completion. I would recommend Martin & Co in St. Albans to any landlord and tenant and would never use anyone else. Having moved abroad in the meantime, Merril & Richard have continued to provide the same seamless service and communication with no changes at all and is as if we still lived in the UK. Thank you for complete peace of mind.

I own 2 flats in St Albans, which I am letting out through Martin & Co. I switched to Martin & Co. from another letting agent that I was having problems with, and it was the best decision to make the move. Richard and Merril are first class, really outstanding service, nothing is too much trouble. They get the basics right (simple things like consistently paying the rent onwards to the landlord's account on time every month, which believe it or not my previous agent could not get right!) and also go the extra mile and are fully on top of things like contacting the landlord and tenant well in advance of renewals of lease, etc, to make sure everything is organised. I was in particular extremely pleased with work we needed done to the flats that they co-ordinated - they have great contacts with local suppliers/workmen, which ensures good quality and cost-effective service. They also provide very much a 'consultative' service (in comparison to other agents) and took the time to work with me as landlord to do a proper assessment of the market before advising on achievable rental rates, and then when it came to negotiating with tenants they didn't just recommend taking the first offer to keep their lives easy, they really pushed for the maximum rental achievable. All in all, a huge breath of fresh air, I highly recommend them, you will not be disappointed. In the world of letting agents there are many unscrupulous people out there, but here you get the best of both worlds - local friendly family-owned service, but backed by a large company in Martin & Co.

From a tenant's perspective, Richard & Merril have been brilliant. Always helpful, communicative, and a pleasure to deal with. They've helped me find two rental properties in the last 18 months, and both times the process has been very straightforward and transparent. Their attention to detail, and thorough approach to managing property, leaves me feeling that they are reliable, conscientious, and honest, and I'd have no hesitation in using again in future.