I am writing this to warn EVERYONE to be extremely cautious when dealing with Coast & Country. …

Would give 0 if I could. Been to two viewings, and both apartment blocks had scaffolding all over them - …

Start of tenancy: We are new tenants with Manning Stainton. We had mainly dealt with Jan during the viewings, Kimberley/John during the referencing process and Kay during the key collection. I found Jan to be very lovely and friendly during ALL our viewings with Manning Stainton. She was very accommodating and even made us laugh! Kimberley and John were really helpful, clear & prompt with their responses during the referencing process; which made made me feel at ease. Five stars! During tenancy: We have been living at the flat for almost 3 years. We have ongoing maintenance issues not sorted, they arrange irregular inspections, they initially screwed up registering our deposits and the property managers who were supposed to care for us during this time have horrific terrible communication between them so far. End of tenancy: The landlord had tried to take my whole deposit for damages in my flat when I decided to leave. Being lucky enough to have experience with the DPS system and having evidence (photos & videos) sent to the managing agent & DPS of all the repairs that had not been sorted throughout my tenancy, I had fought my case against this and had managed to get back 2/3 of my deposit. Given I had tenanted the flat for 5-6 years there were naturally some damages which I put some of my own money towards from the deposit. Overall, manning Stainton weren’t good at looking after the flat in general. Poor communication with the tenant and amongst themselves, also not efficient enough when carrying out any repairs to the flat.

The worst Agency in Southampton they are ignoring you when you e-mail to them and they asking couple times about same things so they asking you about something one day and they are ask about same thing next day.They are not respect a clinet.Others Agnecys doing that job much better.

I was clearing out my inbox when I came across an email from you suggesting I write a review. I was a tenant back in 2016 but I can never forget how you sent me a £300 cleaning bill after telling me how immaculate the house was only a few …

I wanted to go onsite and register to be informed of new listings but I couldn't find anywhere on the website to do this.

I was clearing out my inbox when I came across an email from you suggesting I write a review. I was a tenant back in 2016 but I can never forget how you sent me a £300 cleaning bill after telling me how immaculate the house was only a few days earlier for a viewing - and I hadn't even started cleaning as I did when the furniture was later moved out. You zoomed in on a bread crumb left when I lifted the microwave and a shadow of the tree outside on my living room to make a case with the DPS that there were stains on the carpet and the house was unclean. Really? Stains on the carpet of the immaculate house? You needed to zoom in on a bread crumb and cleaning that costs £300? I shouldn't have listened to you to just leave the keys inside, and instead should have been there and sorted check out in person, so fake pics may not be taken. You couldn't meet me at the time convenient to me and I didn't think I shouldn't trust you. It may have been years ago but I can never forget what you did to me - you clearly have a thing going with some 'cleaning' company to send me that kind of bill for a thoroughly clean house. Perhaps if I have time I should have this investigated again...I wish I wasn't reminded of this experience though. Hope it was worth it Ben. Best Meron.