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M & P Estates

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Houseman properties have managed the letting and upkeep of my flat in Pinner for the last 4 years. They have been excellent keeping me up to date with what is happening, providing tax documents and information about repairs and organising …

Reply from agent

Thank you for the excellent five star review. You are a pleasure to work with.

5.00 /5

Absolutely amazing. Thank you to Emma and Raphael for helping me and my husband find a property in London successfully. They have been amazingly supportive and we are very pleased and are excited to move in soon. Highly recommended agency! 😊 …

Reply from agent

Thank you for your lovely review, it has been a pleasure dealing with you and we hope you will be happy in your new home.

5.00 /5

I stumbled upon Houseman Properties advertising a 2 bed rental property late summer. Arranged a viewing and was astonished it was a 1:1 appointment. Met with Raphael and the tenant for viewing. From this first visit to moving in Raphael & Emma were extremely helpful, professional and detailed. Everything fell into place quickly efficiently and simply. I was supported through out, all my questions quickly followed up and answered and including awkward questions too were dealt with ease. Move-in was made with ease and follow ups were dealt with professionally with a lot of empathy. All matters were just taken care of. Absolutely amazing! Raphael and Emma both make a wonderful team and are professional, friendly respectful of individual needs and very supportive . I would choose Houseman properties again and referred them to my friends and family.! Excellent service! Everything taken care of! Absolutely brilliant service! I highly recommend Raphael & Emma! Thank you!

Reply from agent

Thank you for the review. It's been a pleasure helping you. We wish you peace and happiness in your new home Emma + Raph,

5.00 /5

We have worked with Emma and Raphael from Houseman for 8 years and in that time we have found them extremely responsive, acting responsibly on behalf of the tenants and the landlords be it moving in, moving out or issues that occur during the tenancy. They have very good relations with the contractors they use and can always be relied upon to take a pragmatic view around any issues that crop up. Trust is a word that sometimes gets forgotten in this area, but not here.

Reply from agent

Thank you for the five star review. You are a pleasure to work with.

5.00 /5

We had a fantastic experience with Houseman Properties! Emma and Raphael were instrumental in helping us secure a beautiful property in London. They went above and beyond to advocate for us as tenants, and the professionalism in handling paperwork was impressive. Emma's continuous support, from document work to the final check-in, made the entire process seamless. I highly recommend them for anyone seeking property services in London. They really understand their work and client-side as well.

Reply from agent

Thank you very much for the excellent review. You have been a pleasure to work with. We wish you much peace and happiness in your new home.

5.00 /5

Emma and Raphael are just brilliant! They have let my property a series of times now, quickly and to great tenants. They are such a pleasure to work with. They communicate quickly and clearly. Their advice has always been spot on. They are high quality and totally efficient with everything they do. They have also been super helpful and introduced me to fantastic suppliers to help complete refurbishment works. I couldn't be in better, safer hands.

Reply from agent

Thank you so much for the excellent review. We value the feedback. It's a pleasure to work with you. Best E + R

5.00 /5

I cannot fault the service I received one bit. The Houseman team made my moving process stress free from start to finish. From the viewing with Raphael, to the referencing process with Emma. They were amazing. Emma was polite, professional and efficient. Always keeping me updated, every step of the way. Would 100% recommend them if you would like a seamless moving process.

Reply from agent

Thank you for the five-star review. You have been a pleasure to work with. Emma and I wish you health and happiness in your new home. Raphael

5.00 /5

Dawn from Oulsnam was such a nice and professional person. The viewing went smoothly and was on time. Thank you.

5.00 /5

Sarah was a star in her help, communication and friendly approach in our move cross country to the area. From a former customer service trainer perspective I could not fault her attitude and useful insights in the process. A credit to her profession.

Reply from agent

Many thanks Clive, we really appreciate you making the effort to leave Sarah such a fabulous review, she sure is a star and your wonderful feedback has made her day, we wish you all the best and lots of future happiness in your new home

5.00 /5

Met Dawn haycock when she conducted a viewing for us. Found Dawn to be extremely friendly helpful and honest. Would recommend Dawn for your viewing experience

Reply from agent

Thank you kindly Paul, we appreciate your feedback and taking the time to leave Dawn a review, all the best!

Contact details
Sales Phone:

01708 851 999

Sales Email:

info@mpestates.co.uk

Lettings Phone:

01708 851 999

Lettings Email:

info@mpestates.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 17:00
Address

111 Daiglen Drive, South Ockendon, Essex, RM15 5EH, Southeast, UK, RM15

About

If you're looking to buy, sell or rent property in South Ockendon and you’d like a long-established, reputable estate agent, then you’re in the right place You can expect exceptional service, reliable communication, and trusted advice to help you find the perfect home. M&P Estates have invested heavily in the most up to date marketing tools and technology, such as microsites, FREE property websites with personalised virtual tours and more to make your property stand out from the crowd. We take pride in our customer service which is why we are the leading independent estate agent in the area. We have a wealth of experience of the local property market for both sales and lettings and are here to help make your moving journey less stressful. Established in 1999, we are a family run Estate and Letting Agency who pride ourselves on making moving more affordable for our customers. With clear, honest and concise communication to take the stress out of moving home. Our vision is to be recognised for being honest and transparent in all of our business transactions. To be trusted by our customers for delivering a brilliant service with value, this is achieved by effective communication, training, education and innovation. Our aspiration is to be the best Estate and Letting Agent in our area.

Our team

Paul Tobias-Gibbins

Rachel Thomas

Felicity Hall

Sarah Tobias-Gibbins

Lettings Manager

charlie brewster

Association of Residential Letting Agents
Guild of Professional Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
Residential Sales Redress Scheme and OFT Approved Code
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available