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Move Revolution Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Teddy and the Morley team are wonderful. They are efficient in responding to property issues reported and tenancy renewal. I am happy with their service delivery.

Reply from agent

Thanks for the review!

4.00 /5

Smooth experience - Move Revolution were friendly, helpful and available.

Reply from agent

Thank you James for your five star review.

4.00 /5

Emma and Raphael have always been super helpful and things are dealt with in a timely and professional manner. Thanks!

Reply from agent

Thank you for the review Aaron. I wish you success with your next purchase.

4.00 /5

Houseman Properties have been my agents for last three years. I'm quiet satisfied with their services. And their charges are reasonable.

Reply from agent

Thank you for the great review.

4.00 /5

Raphael and Emma have always been friendly, efficient and effective agents who resolve any issue without fuss at the earliest opportunity.

Reply from agent

Thank you

3.00 /5

The letting service provided by Manning Stainton has been generally satisfactory, especially John Sheader, whose prompt communication and efficient handling of issues have been very helpful. I would like to suggest two areas for improvement: 1. After a tenant pays the holding deposit, it would be very helpful to provide a confirmed move-in date. This would greatly benefit new tenants and help reduce potential financial losses. For example, it would allow them to give timely notice to their current landlord, arrange school transfers for their children, organise broadband relocation, and schedule furniture deliveries. 2. The check-out report provided at the end of the tenancy could present a more neutral description of the property’s condition, in order to avoid unnecessary disputes during the deposit return process.

1.00 /5

We sadly had a really negative experience. We found a flat we loved and agreed a move in date in writing. Two weeks before we were due to move in, the agent told us that the flat was still under tenancy for 18 days after the move in date that we had agreed. This was because the current Tenant was buying a house and it was delayed. We were reassured that we could still move in a little later than planned, but the date got pushed back and back further. With the landlord telling us we should never have been told by the agent we could have moved in on that date for certain and should have been flexible (subject to contract). Finally a week before moving, we had to find somewhere else last minute as the only thing suggested by the agent was we stay in an air b&b for nearly three weeks at our own expense costing nearly £1800. We were left out of pocket and very disappointed with our experience. The communication between the landlord and agent was poor, with ourselves having to speak with the landlord directly to try and find a resolution. This situation would have been entirely prevented if the flat was only put up for rent after the tenancy ends, not 3 weeks earlier in the hope they have moved

1.00 /5

The company is appalling, our late father had been renting for 7/8 years nothing was done ever to improve the home and no changes was done since the landlord brought the home and when my father died they kept over 3k in deposits and hidden costs.. there’s reasons are hurrendous! Please always take pictures and always email them for a paper trail never call

Reply from agent

We were so sorry to read your review, and send our condolences on the passing of your father. We appreciate this is a very difficult time. All deposits for private rental properties are registered and held by an independent government regulated scheme. The scheme used by Move Revolution Lettings is DPS, they are a third party adjudicator who independently reviews all evidence submitted at that the end of a tenancy, and they are responsible for making a full and final decision on a deposit return and any deductions requested. Move Revolution Lettings role in this process is purely to submit the check out report and any supporting documents on behalf of the landlord. We would like to reiterate we are not involved in any decision making at all regarding the deposit return or any deductions. We have taken your review seriously and looked into the situation, it would appear that the amount for the deposit you have noted above is not what we had deposited with the DPS, if you would like further clarity on this situation please do get in contact with us and we will be happy to help.

1.00 /5

Great service to start with. Unfortunately they favour the landlord when it comes to the end of letting, as it favours both their interests. Beware.

Reply from agent

Thank you for sharing your review with us, we pride ourselves on our customer service and we are obviously disappointed to see you have given us one star. Our end of tenancy procedure is fully regulated by a government scheme. Our role in this process is to provide the independent adjudicator with check our report and any supporting documents, so that they can make a full and final decision. Move Revolution Lettings are not involved in any decision making we are purely acting as a facilitator between the landlord and tenant via the Government regulated scheme (DPS). We hope this clarifies the situation, should you require any further assistance please don't hesitate to get in contact with us.

1.00 /5

Start of tenancy: We are new tenants with Manning Stainton. We had mainly dealt with Jan during the viewings, Kimberley/John during the referencing process and Kay during the key …

Reply from agent

We're sorry to see you leave us a 2 star rating, especially when you had a good experience with several members of our team. Our manager John would like to discuss the things you were unhappy with if you would like to email us marketing@manningstainton.co.uk

Contact details
Sales Phone:

01737 888220

Lettings Phone:

01737 888220

Lettings Email:

lettings@moverevolution.com

Opening hours
Monday-Friday: 08:00 - 08:00 Saturday: 08:00 - 08:00 Sunday: 08:00 - 08:00
Address

Vantage House, Mid Street, South Nutfield, RH1 4JY, UK, RH1

Welcome to Move Revolution Lettings. Letting a property can be hard work. From advertising the house or apartment and finding an appropriate tenant, to managing the tenancy and maintaining the property, it’s not an easy task to take on alongside your day job. Move Revolution are here to take the strain away. Thanks to our availability, we’re open 8am-8pm, seven days a week, we’re regularly on hand to help around a time that suits you. Our team are all based locally in the area they work in, so you can trust them to provide tenants with expert, local knowledge that is sure to have your property snapped up in no time.

Our team

Sarah Monckton

Head of Property Management

Freddie Holland

Lettings Negotiator

Nicola Jordan

Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Property Brochure