The company is appalling, our late father had been renting for 7/8 years nothing was done ever to improve the home and no changes was done since the landlord brought the home and when my father died they kept over 3k in deposits and hidden costs.. there’s reasons are hurrendous! Please always take pictures and always email them for a paper trail never call
Great service to start with. Unfortunately they favour the landlord when it comes to the end of letting, as it favours both their interests. Beware.
I had an extremely stressful experience with Move Revolution during the sale process. Despite writing several emails to them, I received no reply and there was no sales coordinator to assist with our sale, despite their brochure stating that one would be available throughout the process. When I reached out to the director, he replied saying he was unwilling to handle my request. Additionally, I was promised a £600 reduction, but when the invoice arrived, it only reflected a reduction of £520. Nothing went smoothly during the sale, and I would not consider using this company again. Furthermore, I felt ignored when I reached out via email, and I was later threatened and blackmailed, being told that they would involve a debt collection agency if I did not pay an invoice within one day. This invoice was at the incorrect price, as I have screenshots of messages showing that I was promised a £600 reduction. It was an awful experience dealing with this company. I also have a business in the area, and multiple clients have reported appalling service as well. It seems that all Move Revolution cares about is the commission they want to receive. Throughout my dealings, I interacted with Paul Mulligan, Dan Harvey, Rosie, and several other colleagues at the branch.
We have bought three houses in the past with other estate agents no problems. We were told as buyers that the sellers were not accepting any higher offers because they liked the family they were selling too and would not let us make a higher offer, we found this strange. So we contacted the owners directly and they said they would consider higher offers. That was the first lie by move revolution Haywards Heath. Then the owners got in contact with us to see if the estate agent had contacted us. We had received no communication from move revolution and all previous communication had been by phone prior. The sellers got the agents to call us and the second lie they told us was that they had accidentally put our email address in incorrectly. But we know this not to be true as when you send an email to a incorrect address you get a notification email to say it has not been delivered. They undervalued our own property by £25,000 as we had two further valuations from local established agents. I wouldn't touch this agency with a barge pole to buy or sell. They give good agency's a bad name.
Poor service. For 3 months we have a window that doesn't close meaning water floods in whenever it's windy and it's constantly cold. No updates, constantly having to chase. We currently have cling film tapped over to help protect the landlords apartment from water damage from the rain. Personally, if you're looking to let out your investment property I would go elsewhere.
Don’t recommend this agency as they have miss represented a property that I wanted to purchase.
Poor service from Move Revolution. They didn’t contact unless phoned - emails were not answered. The representative who had all the interesting and unique details about the property left after a couple of weeks without a handover - we were not informed so email and phone calls ignored. There was no strategy to sell and the representatives who showed potential buyers were at times late and not prepared. Very disappointed.
Vantage House, Mid Street, South Nutfield, RH1 4JY, UK, RH1
Website:
http://moverevolution.comWelcome to Move Revolution Lettings. Letting a property can be hard work. From advertising the house or apartment and finding an appropriate tenant, to managing the tenancy and maintaining the property, it’s not an easy task to take on alongside your day job. Move Revolution are here to take the strain away. Thanks to our availability, we’re open 8am-8pm, seven days a week, we’re regularly on hand to help around a time that suits you. Our team are all based locally in the area they work in, so you can trust them to provide tenants with expert, local knowledge that is sure to have your property snapped up in no time.
Head of Property Management
Lettings Negotiator