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The Frost Partnership - Slough

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
10.08.2017
1.00 /5

Despite being told many times about drug dealing occurring in one of their properties, they still haven't taken any action against the tenants.

Reply from agent

Having recently taken over the Lettings at Brown & Kay I take this very seriously and if you would like to contact the office directly I will certainly take full details of your complaint. I will need to know the property in question and … More

1.00 /5

Unprofessional, uncaring and useless.

1.00 /5

Appalling letting agent who are allowing a family of eight to remain in a property even though this family are ruining the lives of their neighbours.

1.00 /5

They lack the human touch. I found a property to rent from them. When my partner and I split up and I was due to attend hospital they went about securing my ex to take over tenancy even though they knew I was due for an operation. They …

1.00 /5
16.04.2017

Horrific customer service.... 22 days since I moved out of my rented property and still yet to receive a penny of my deposit back. I've lost count of the amount of times I've been promised it will be in your account tomorrow! I'm sure if the shoe was on the other foot it would be an entirely different story...

Reply from agent

Hi Emily, We're very sorry to hear this. Please can you private message your contact details and the branch you have been dealing with so we can look into this. Many thanks, Kind regards

1.00 /5
17.03.2017

Just wanted to say what a great service we had from the frost partnership in windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus 😊Great contact from start to finish !!! Would definetly use again 😊

1.00 /5
25.10.2016

Poor customer service. Couldn't get the contract right. They used underhand tricks to try and get more money from me when all I wanted was an introductory only service. I didn't get what I wanted as landlord and I'm embarrassed for what the tenants might think.

Reply from agent

Dear David, We are disappointed to hear that you are unhappy with the service provided to you. Your comments have been noted and we understand that the manager is currently in contact with you. …See more

1.00 /5

Whatever you do, DO NOT use this letting agent to let out your property, they DO NOT care who they put into the properties they are managing. As long as the rent gets paid, they DO NOT care about how much the tenants plague the lives of …

Contact details
Sales Phone:

01753 820000

Lettings Phone:

01753 820000

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

7 Mackenzie Street, Slough, Berkshire, SL1 1XQ, South East, UK, SL1

Our Slough office covers: Slough, Britwell, Chalvey, Cippenham, Herschel Village, Manor Park, Salt Hill, Upton Lea, Upton Park and Wexham.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Relocation Agent Network
Royal Institution of Chartered Surveyors
Tenancy Deposit Scheme
OFT Approved Estate Agent Redress Scheme
onthemarket
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Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure