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Martin & Co Slough

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I found the letting the process with Martins and Co Slough entirely effortless. Harvey was on hand to allay any fears and answer all questions I had. I found the staff at the agency to be personable, competent and completely professional. On more than one occasion they went over and above what was expected and as a result I highly recommend them.

Reply from agent

It was a pleasure to work with you Sajaad and we appreciate your kind words.

5.00 /5

I can only describe Martin & Co as being highly professional and friendly. I dealt with a chap called Harvey, who was extremely knowledgable and great at getting back to me.

Reply from agent

Thank you very much Sahil we are happy to have helped.

5.00 /5

Martin and CO is a high standard professional Letting and Estate Agents. Their standards are high and every other letting agent should have the same ethic as they do. You rent a spotless clean property managed by Martin and Co, you must leave it as it was when you moved in. You didn't , you must pay. Why do you expect someone to clean or decorate after you on their own expenses? The landlord pays to clean and decorate after each end of tenancy and the landlord wants his money back, not the letting agent. So you people who complain about deposits not being returned, make sure you leave the property as you found it when you moved in and then you won't have any problems getting your deposit back. I highly recommend Martin and Co, their standards are the highest in Slough area and if you rent through them, you will leave in a clean well decorated property.

Reply from agent

Thank you Loredana for your positive words and we continue to ensure our standards are high.

4.00 /5

Where Should I start ? Great Experience! We have rented through Martin & Co for first time now, directly moving far from INDIA to UK into a flat. I have earlier interacted with couple of other agency in past, but remotely working with Martin was as smooth as we are locally present. Their staff are highly professional and personable (shout out to Callum and Pawan). Jagdish is highly inclusive and has way out for all your issues / concerns. I can't recommend Martin & Co enough. Thank you all for work you do, the experience was very comfortable. - Vikram S.

4.00 /5

I have found Martin and Co very easy to deal with so far and I am very happy with the service they have provided. Very quick to respond from the first viewing of the property to moving in. Pleasant staff that are always willing to listen. I believe this particular franchise was recently taken over which has improved the level of service and professionalism of the brand. I would recommend using Martin & Co to friends and family looking for a new rental.

Reply from agent

Thank you so much for your positive feedback the pleasure was all ours.

3.00 /5

My experience with Martin & Co Slough was mixed. While some agents weren't as responsive, I'd like to give a big shoutout to Callum at the Office in Slough! He was incredibly professional, helpful, and always kept me informed. Thanks to his efforts, my overall experience with Martin & Co was positive.

2.00 /5

As tenants, we could have not be happier with the service we had when we initially viewed the flat. Nothing but professionalism from Callum, who in particular had been so kind and helpful with our flat search. I didn’t experience any chaotic block viewings or exhausting bidding wars with, unlike many agents that will put you through that with the current market. Very respecting agents, and I was shown multiple properties, upon viewing couldn’t rate them highly enough! Unfortunately now we have been renting a flat for a few month the experience has completely changed. It’s a real real shame. Callum was really helpful, but we were then handed over to Deborah and we have had such a hard time getting anything fixed or sorted and our contact also took a very long time to sort as well. It’s taken numerous emails and back and forth, with misspelled responses and having to clarify the simplest things over and over. We had several things that were promised to be sorted upon starting the tenancy, now 5 months later we’ve barely gotten anywhere, and the whole process has been exhausting to say the least. We’ve had no apology for any of the numerous mistakes and delays we’ve had and it’s a real shame. It’s really been a very demoralising experience being a tenant here and having no control over getting things fixed in your home, we feel it would have been far easier to deal directly with the landlord thought sadly that was not an option.

2.00 /5

Useless and unresponsive. We were originally with Maidenhead branch and suddenly had emails telling us to change our standing order to the Slough branch as Maidenhead had been taken over. These emails were sent a week before the actual take over and we had had no prior communication about this. They just expected us to change a standing order for >£1000/month to go to someone new from a quick email. We had no idea at the time if this was legitimate and it was handled very unprofessionally. Since being with Slough branch, emails have gone unanswered and if I ring up no one seems to know what is going on.

1.00 /5

My experience of Martin & Co. was a nightmare. Although an initially positive start with Harpreet before moving in, this quickly went downhill. The apartment was cleaned to a low standard by the previous tenant which was noted in the inventory report. Upon moving in, bugs were discovered on the bed and sofa. The agency were informed immediately but as it was after 2pm on a Saturday, there was no one available to contact me back. However, no one that I spoke to informed me of that until after phoning multiple times and talking to various different people on the Saturday and Sunday. Although they contacted pest control, it was another two weeks before this issue was rectified in full. The oven and hob weren't working and then a water mark which was visible upon viewing had grown significantly since then. I was informed that they'd be waiting to ask the landlord about this and told me I'd already cost the landlord too much money. They eventually relented and replaced the oven and hob, but did nothing to address the water mark, dismissing it as a "cosmetic issue". This water mark later became a full leak which wasn't resolved for at least a month (not including any paint work - this was done the month beforeI moved out), and even moved to the bathroom. Communication with this agency from start to finish was constantly lacking, particularly by Harvey and Jagdish. After the tenancy was completed, I waited the agreed time to receive my deposit - it didn't come. I phoned multiple times to speak to any of the three agents that I'd been dealing with, but none responded until I after sent a follow up email. The level of incompetency those in charge of this company show is astounding.

Contact details
Sales Phone:

01753 694799

Opening hours

Unknown

Address

Connaught House, 46 High St, Slough, Berkshire, SL1 1EL, UK, SL1

We specialise in sales, lettings and property management in Slough Central, Langley, Cippenham, Burnham and the surrounding suburbs - delivering an exceptional service to sellers, buyers, landlords and investors alike since 2012. Our Slough born-and-bred director Harvey Gandam is passionate about property and having lived in the area all his life, has expert local on-the-ground knowledge. Along with his team, he provides exceptional customer service to local residents. Slough is ideally located just off on the M4 and is only 10 minutes from Heathrow Airport with excellent links to Central London and appeals to both families and professionals. Our team at Martin & Co Slough makes letting or buying your property as stress-free as possible. So, If you have a property to let or are looking for an investment in the area, please do get in touch with a member of the team. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Slough get you on the move.

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