A customer of Martin & Co last year. Fantastic customer service throughout sale and purchase of property. Especially Gina - very professional and thorough service - always on top of everything in troubled covid times. Would definatley return when I need an estate agent!

The customer service standard provided by the current Martin & Co team in Hillsborough is excellent. I was a tenant for seven years and Martin & Co were always quick to respond to any repair/maintenance issues, which were dealt with efficiently by their contractors. In addition, Martin & Co always gave me plenty of notice for property visits, renewal of tenancy, and always answered any queries and questions I had, and explained any legal technicalities. I could not recommend the current team - Deanna, Olivia and Sam (apologies for missing anyone out) - enough for their excellence. Also, Martin (the original person I dealt with all the way back in 2014) was great. From start to finish, they were/are professional, efficient, honest, straight talking, and reasonable. Sam did my check-out inspection, which was very (VERY) thorough, and patiently answered my questions and explained the process of repayment of deposit. I spent ages cleaning the apartment (you can not believe how long it took - literally days!!), so it was fantastic to have my deposit repaid in full within a month of leaving. Many Thanks again, Martin & Co, you're the best !

UPDATE: We have since moved and still have great things to say about Martin and Co. Any problems that came up during our tenancy were sorted quickly. Moving out was easy and we were able to sort any problems with our deposit quickly and smoothly. We would definitely rent from Martin and Co. Sheffield again. Georgia was lovely and very quick to respond and help solve any issues. Our flat is in a lovely condition and great value for money, which is important for us as two postgrad students.

Lovely customer service experience with Martin & Co. Georgia was very helpful and informative

By far the best lettings agency I have dealt with. Their competitors were either asking for huge deposits up front, were completely unsympathetic to our circumstance (NHS worker moving 300miles for next placement, no I can't come for a face to face interview during lockdown 🤦‍♂️) or were downright rude. Deanna on the other hand was helpful, friendly and professional, she listened and understood our requirements and helped us every step of the way through the process. The video viewing was clear, well shot and detailed. The online app Goodlord is easy to use to deal with the reference checks and contractual paperwork, the whole team is friendly and knowledgeable, and they've gone the extra mile to help us at every point in the process! Highly recommended, and we will always use Martin&Co.PositiveResponsiveness, Quality, Professionalism, Value

Deanna has been super helpful in helping us rent our first flat! Very professional and friendly. Thankyou!PositiveProfessionalism

It not easy to find a good real estate agency but I have really a good experience with dealing with this branch! Very professional, responsive and helpful!PositiveResponsiveness, Professionalism

Thank to the team. Lehila Owen and Gina Whyman and other team members for their responsiveness. I really appreciate that they can be flexible with the rules and give you wise suggestions.PositiveResponsiveness, Quality, Professionalism

Went to a viewing past closing hours , Layla waited patiently for us. We are really happy with the level of professionalism and would defiantly recommend!PositiveResponsiveness, Professionalism

The staff at Martin & Co Sheffield were, in general, very friendly and informative. From helping me to rent an apartment with them to the prompt and efficient processes they had in place for me to leave the apartment at the end of my tenancy. Many thanks especially to Lehila for being very responsive and helping to return my deposit promptly.PositiveResponsiveness, Quality, Professionalism