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Streets Ahead - South Croydon

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Thanks Stephanie for your help you are the best agent I meet in London!

4.00 /5

I found that the agent (Stephanie) who assisted me was very helpful, she regularly contacted me when she felt appropriate properties came on the market. Her customer service was very good I felt that I was being taken seriously. If a suitable property came on the market I am sure I would have been contacted.

4.00 /5

Great service! I had Jacub help with with all my queries and kept me updated consistently. He went out of his way to find us good apartments. Thank you! I would highly recommend Streets Ahead.

4.00 /5

would like to say a big thank you to Serhat and John from the South Croydon branch who helped make our move happen... We cant thank you enough!!! Pleasure doing business with you

2.00 /5

This review is about the lettings team specifically - sales team are fine which is why I gave 2 stars... regarding the lettings team - Was great when George potter was running it as he really made an effort with clients and communication was amazing.- since he left it has gone down hill... communication is poor. they seem to always be in meetings when you call. when you email them the replies are not prompt and often not informative. I don't usually send bad reviews as i think if you don't have something nice to say don't say it. but for those looking to rent in Croydon steer clear

Reply from agent

Dear Dipal, Thank you for your review and sorry to hear on this occasion the service you received isn’t up to our normal standards, please send us more information to clientcare@streetsahead.info and we will investigate further. Kind regards, Zoe PA to Directors

2.00 /5

Although they found me tenants straight away, the service afterwards is very poor, they never return your calls, never answer your queries, as long as the money is being paid, that is all what they are interested in, you just don't exist!

1.00 /5
28.03.2025

don't rent from these, customer service awful, staff attitudes disgusting, in 4 years nothing wad ever done on time, and mean legal things like gas safety checks, management don't care, and extremely happy to see people get done like kippers

1.00 /5
03.08.2024

They have managed our property for four years, but in the last 18 months have not been able to tell us what rent our tenants have paid, do not respond to queries, and didn't even inform us when our tenants gave notice.

1.00 /5

Patronising! Im still waiting for an email from last week so not very helpful either

Reply from agent

Dear LB, Thank you for taking the time to share your feedback with us. We are sorry to hear that we failed to meet your expectations and deliver the level of customer service that we strive to provide. At Street Ahead, we strive to provide our customers with high-quality service, and it is unacceptable that we fell short of this standard in your case. We would like to assure you that we take your feedback seriously and would like to resolve this issue as soon as possible. If you could please provide us with your email address or contact information, we would be more than happy to follow up on your email and assist you in any way we can. You can reach us at talktous@streetsahead.info. Thank you for bringing this to our attention. We look forward to the opportunity to make this right and provide you with the exceptional service that you deserve. Best regards, Streets Ahead South Croydon Team

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Address

7 Ye Market, Selsdon Road, CR2 6PW, UK, CR2

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