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Streets Ahead - South Croydon

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Streets Ahead - South Croydon

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

4.00 /5

would like to say a big thank you to Serhat and John from the South Croydon branch who helped make our move happen... We cant thank you enough!!! Pleasure doing business with you

review by Michelle Lloyd

2.00 /5

This review is about the lettings team specifically - sales team are fine which is why I gave 2 stars... regarding the lettings team - Was great when George potter was running it as he really made an effort with clients and communication was amazing.- since he left it has gone down hill... communication is poor. they seem to always be in meetings when you call. when you email them the replies are not prompt and often not informative. I don't usually send bad reviews as i think if you don't have something nice to say don't say it. but for those looking to rent in Croydon steer clear

review by Dipal Patel

Reply from agent

Dear Dipal, Thank you for your review and sorry to hear on this occasion the service you received isn’t up to our normal standards, please send us more information to clientcare@streetsahead.info and we will investigate further. Kind regards, Zoe PA to Directors

2.00 /5

Although they found me tenants straight away, the service afterwards is very poor, they never return your calls, never answer your queries, as long as the money is being paid, that is all what they are interested in, you just don't exist!

review by Carole BP

1.00 /5

review by Sophia E

1.00 /5

Patronising! Im still waiting for an email from last week so not very helpful either

review by LB

Reply from agent

Dear LB, Thank you for taking the time to share your feedback with us. We are sorry to hear that we failed to meet your expectations and deliver the level of customer service that we strive to provide. At Street Ahead, we strive to provide our customers with high-quality service, and it is unacceptable that we fell short of this standard in your case. We would like to assure you that we take your feedback seriously and would like to resolve this issue as soon as possible. If you could please provide us with your email address or contact information, we would be more than happy to follow up on your email and assist you in any way we can. You can reach us at talktous@streetsahead.info. Thank you for bringing this to our attention. We look forward to the opportunity to make this right and provide you with the exceptional service that you deserve. Best regards, Streets Ahead South Croydon Team

1.00 /5

25.08.2022

Don’t like the add!! Very funny

review by Shamim Shamsul 25.08.2022

1.00 /5

I went to Streets Ahead around midday on Saturday. The lights were on, the door said that they were open but nobody visible from outside and no doorbell. I tried calling on the phone but no response and the call was not diverted to a main branch.

review by Helen Wylie

Reply from agent

Hi, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details to talktous@streetsahead.info we can look into it. Thanks, Laura

1.00 /5

I don’t really write reviews but unfortunately we have experienced the worst in one of their sales people. He was very rude and arrogant. Had our property valued by this agent but went with another agent in the end. So he called us late … More

review by Annie Ryland

Reply from agent

Dear Annie, We apologies for the experience you have received and we take customer service very seriously. Please could you kindly call Danny, the senior branch manager of our Croydon central branch to discuss the matters you have raised further on 020 8686 8686. Kind regards, Zoe PA to the Directors