The dust has finally settled on our house move — and as I sit surrounded by boxes, I wanted to share a few thoughts on our experience with Charles Orlebar Estate Agents. After meeting with several agents, we chose Charles Orlebar — and from the very first interaction, the difference was clear. From initial discussions and contract negotiation through to photography, video, and launch, the whole process was handled professionally and efficiently. Once live, communication was excellent — we were kept fully informed on viewings and feedback throughout. We were fortunate to sell quickly, and throughout the negotiation process, Liz, George and the team were outstanding. At every stage, we felt they were genuinely acting in our best interests, helping us navigate both the highs and the inevitable pressures of selling. What stood out most was their accessibility and attitude. In a world of call centres, automated responses and slow communication, they were always available, responsive, and never made us feel like a burden — even when frustrations crept in. A particularly thoughtful touch was on moving day, when Liz turned up with a bottle of champagne and a welcome box for the new house — a small gesture that spoke volumes. A fantastic service from start to finish. I wouldn’t hesitate to recommend them to anyone considering selling their home.