Balgores Romford Letting team were great in finding tenants for our property. the process was swift and quick. Thanks Toni and the team.
I bought a flat from them and then asked them to sell a house. Both times they were polite and efficient. Recommended.
The team at Balgores was very helpful with assisting me with my purchase of my new home. They did their very best to ensure things were sorted out in a timely manner and was very helpful in finding solutions to any problems that arose. Great experience and would recommend them in the future.
Arranged viewing only to be told shortly before the viewing that the keys were unavailable. No other date/time offered. The next day a sold sign went up.
EDIT: My review was not about losing the property or being outbid that seems to have gone over Balgores head judging by their reply. As mentioned, we’re not concerned about that outcome it was clearly overpriced in the end. My issue is with the tactics employed during the process and how offers were handled. Specifically: 1. Repeated pressure to increase our offer even after we made it clear we had reached our limit. We received multiple calls asking us to reconsider despite clearly stating our position. We chased up once on the status of the sale to have our offer reconsidered, but 2 of their agents called us various times after we made it clear we wouldn’t be offering higher. 2. Withholding our initial offer for 2-3 days until we met with your broker, which is unethical and could be considered a violation of regulations. 3. Implying preferential treatment if we used your recommended broker and solicitor. Your broker even confirmed in writing that he would push our offer forward if we went through him. This is a conflict of interest and further demonstrates conditional selling practices. These tactics are what I take issue with, not the outcome of the property. Buyers should not feel pressured or coerced into using in-house services to have their offers treated fairly. It’s disappointing to see these practices in the industry, and I feel it’s important to highlight them so others can make informed decisions.
A Highly Disappointing Experience with Balgores Romford Estate Agents I am writing to express my extreme dissatisfaction with the appalling service I received from Balgores Romford. Despite their grandiose claims of being able to sell my property within two weeks, my experience has been a frustrating and costly ordeal that I would not wish on anyone. After enduring 40 viewings and reducing the property price three times, the agents failed to deliver on their promises. Instead of taking responsibility, I was shockingly advised to find another agent. To add insult to injury, they ultimately admitted that they could not sell the property and suggested it be removed from the market altogether—a direct contradiction of their earlier bragging and assurances. To compound matters, I was charged £1,100 for searches and conveyancing fees, which were never even provided. This feels not only like a breach of trust but also outright exploitation, especially given the lack of results and the dismissive attitude I encountered. The entire process was riddled with miscommunication and false promises. Balgores Romford has demonstrated a lack of professionalism, accountability, and basic customer care throughout. I strongly urge potential clients to avoid Balgores Romford at all costs. If you feel compelled to use them, ensure you conduct extensive due diligence beforehand to avoid being misled as I was. This experience has left me deeply disappointed and out of pocket, with no results to show for my time, effort, or financial investment. Balgores Romford’s service has been nothing short of disgraceful.
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5-6 Station Chambers, Victoria Road, Romford, RM1 2HS, UK, RM1