Good service, Anna from Belvoir is very helpful and assisted as throughout the letting process.
Good, professional service with excellent communication - I was looking for a place and my main criterias apart from the property itself was agents that are easy to deal with and aren't obscuring/ommiting details or prolonging steps due to capacity, no planning or knowledge (ie aspects that cause uncertainty/stress for the buyer when entering a contract) From online, arranging a viewing to the down payments I was in touch with Anna who was very professional and quick to communicate. I got to see the property in a timely manner and at a time that suited me (weekend). Anna showed me every detail necessary, was very attentive and I didn't not feel hurried in cases where you get double booked. All my questions were answered promptly and clearly so I would recommend the Rochester branch and would suggest talking to Anna. Overall I'd give the service a 5/5 as it met all my requirements and exceeded in some aspects.
Quick replies and very good service
Quick to deal with any enquiries, and exceptional correspondence! Special mention to Sharon who is the loveliest person and nothing is ever too much for her!
Dealt with both Sharon & Peter whilst renting a property for my daughter. I found them to be extremely professional and polite and definitively went the extra mile to help her secure her new home at a difficult time. Would 100% recommend their services.
I let my property with Peter at Belvoir and I cannot recommend him enough. Professional, knowledgeable, responsive. He and Sharon were a pleasure to liaise with and made the whole experience so easy for me.
I recently moved into my new apartment with Belvoir and the experience was so smooth and amazing from start to finish. A big thanks to Sharon from the Rochester office. I would recommend Belvoir every single time
My Belvoir experience can simply be described in 2 words, LISA MAGRATH! When you talk about customer care, dedication to delivering quality and timely assistance, instant responses to all questions (no matter how silly), she handheld us through it all. You can't get it any better. If the whole Belvoir group is half the character that Lisa is, you are guaranteed you in safe hands!!!
we had a lovely estate agent called lisa. We really struggled to find a place due to having not so good credit but she helped us endlessly, very kind and considerate. Fantastic company and agents. We couldn't recommend anyone else.
I cannot recommend Peter and his team highly enough. They have done an amazing job with the properties that I have bought and subsequently rented out through them.