Rented a property for over 2 years place was slowly falling apart a boiler was constantly breaking. We had to go through 2 winters without heating and alot of times it would affect the hot water. We had to report this a number of times it did get fixed but would break again within 3 weeks but refused to replace the boiler and also when we moved in the home wasn't up to a great standard we asked numerous times to be decorated but refused now they are billing us for the home to be decorated... avoid this agency

Poor customer service practices

This letting agencey is terible! avoide at all costs, bad customer service, when you have problem they make no effort to contact you say they will call back never do!. They is other letting agencey in area would advise people to use them.

When you want something doing i.e maintenance in a rented property it’s like pulling teeth, but as soon as you move, they want access there and then to view. Make themselves available to let it again so they don’t lose money. And trying to …

When you want something doing i.e maintenance in a rented property it’s like pulling teeth, but as soon as you move, they want access there and then to view. Make themselves available to let it again so they don’t lose money. And trying to get your deposit back well you might as well whistle down the wind for a property that was well maintained and looked after as if it was your own. I might as well have graffitied & knocked holes in the walls for what they want to deduct. Disgusted

I've got a family member thats is with these guys and old friends that's have had the sense to move on to new agents, Stay clear. You won't get your deposit back over trivial things and ignore situations that arise. Read up on your agents and ask your friends before committing to a tenancy

I've got a family member thats is with these guys and old friends that's have had the sense to move on to new agents, Stay clear. You won't get your deposit back over trivial things and ignore situations that arise. Read up on your agents and ask your friends before committing to a tenancy

When you want something doing i.e maintenance in a rented property it’s like pulling teeth, but as soon as you move, they want access there and then to view. Make themselves available to let it again so they don’t lose money. And trying to get your deposit back well you might as well whistle down the wind for a property that was well maintained and looked after as if it was your own. I might as well have graffitied & knocked holes in the walls for what they want to deduct. Disgusted

If I could review at zero stars I would, Communication is rubbish, customer service is absolutely disgusting...policies on letting and client care are non-existent, manager has no people skills at all ... Very disappointing and poor