We bought our first home with oulsnam and I genuinely could not have asked for a better agent. From the first contact, they made an appointment time which was convenient to us as we both work strange hours which don't comply with office times, in fact we first viewed at 8am on Good Friday! We requested a second visit and we were given lots of honest information which put our mind at rest and gave us a firmer understanding of the process of buying a house and, in particular, a house going through probate. Every communication we had there after we felt like Oulsnam were really on our team and when sellers solicitors were slower or we needed a question answering for our own solicitors, oulsnam got onto it straight away and got back in touch as soon as the answer was sent (mostly same day!). When we collected the keys, they shared in our excitement and happiness and we genuinely felt thrilled with our new home and the support recieved. Would HIGHLY recommend Oulsnam and a special mention to Debbie who knew when we called, asked about our life in general and made us smile after each call.

I purchased my first home through Oulsnam and I couldn’t recommend them more. Everyone I spoke to was so friendly and helpful, and always went above and beyond to help me out. I spoke mostly with Elisha, she was always willing to help with even things she didn’t have to (such as chasing our solicitors time and time again) and answered anything I was unsure about. Thank you so much!

We recently purchased a property though the Oulsnam Redditch Office, couldn’t fault them at all; everyone was very friendly and no matter who you spoke to they were always happy to help with any queries or chasing people when things weren’t progressing.

I’ve been working along side Oulsnam lettings for a while now as a plumbing & Heating contractor to them…. Very professional team Mitchel Groves stands out as always first to ask if he can help when I attend the office, always polite, cheery and happy to help with any issues… The whole team are a friendly bunch, who are also always will to help.. Always a pleasure to attend the Barnt Green Office, both downstairs dept and upstairs…PositiveResponsiveness, Professionalism

My husband an I used the Redditch branch to purchase our new house back in February. The team were really friendly and helpful from start to finish. Wouldn't hesitate to use them again if we decided to move in the future.PositiveResponsiveness, Professionalism

I have been very happy with my experience so far with my home purchase. Elisha has been very helpful and professional during the process and is always happy to answer the million questions I ask her. Elisha was fab at our initial viewing, very friendly and polite. Thank you for your hard work and support in securing our dream home!PositiveProfessionalism

The girls at Oulsnams are absolute angels. What a stressful journey we had, through no fault at all of Oulsnams, but everyone was incredible and faultless. Communication from them was very frequent, they kept me in the loop at all times and fed back to me after every viewing, and there were A LOT of viewings! A special thank you to Debbie and Vicky, for all the effort they made, the frequent check ins, updates and much needed emotional support! Couldn’t have been happier with the service we received. We are in our new home now and its completely worth the wait.PositiveResponsiveness, Quality, Professionalism, Value

Made selling our house so easy. Amazing service and always so helpful. All the team were so lovely and always willing to help. I want to say a big thank you to Deb Solway, for always communicating with us and updating us on everything. Would 100% use them again and would highly recommend them. Thank you again. Abbie LewisPositiveProfessionalism

Really friendly and helpful

Cannot fault Oulsnams they were brilliant with sale of our property and also helping with property we were buying from a different estate agent. Debbie who was dealing with our property personally was and went above being helpful. I feel like Debbie has become a friend, very helpful with anything we didn’t understand or any other things we needed help with. If we were to need an estate agent in the future Oulsnams would be the one we go to.