Excellent customer service, helpful and efficient . Would definitely recommend to others. Helen and Kirby have been great. Still in the process of selling, but i have been kept in the loop all the way so far, great service

Debbie is always so helpful and good customer service

My experience with Michael Poole has been nothing short of exceptional. Having had some adverse credit in the past, I thought my chances at securing a rental property would have to wait until my score improved. However, Debbie at MP Redcar was incredibly helpful from start to finish in securing a property from me. She made the effort to go above and beyond outside of office hours in keeping me updated on my application and references process, and ensuring that I was kept in the loop at all times. She has been on hand and her replies have always been prompt, demonstrating excellent customer service. I’m really excited to move into my first ‘proper’ home all thanks to Debbie, her help is eternally appreciated and she’s a real asset to Michael Poole. Thanks so much Debbie :)

The service here is fantastic. Right from Chris the valuer to all the office team arranging the details and viewings and in particular Helen who is a marvel at keeping you up to date and chasing solicitors. I'm so glad I went with Michael Poole. You really see the difference when you are purchasing from another agent. Highly recommended. You get what you pay for. Thank you team.

MP were instructed to sell my Mothers home in summer 2024. I have mostly dealt with Emma who is branch manager in Redcar. Excellent service from start to finish. Attention to detail very good, prompt communications. Very good estate agents, we would highly recommend.

I've recently bought a house from a Seller who was using Michael Poole as their estate agent. Were it not for Helen Nicholson at Michael Poole, it would have been 10 x more stressful than it was. We had poor communication from both solicitors, but Helen bridged the gap between me and the Seller, and kept me informed quicker and more thoroughly than my own solicitor did. Thanks a lot Helen and the MP team.

The team have been so helpful and accommodating making buying my second home so easy and seamless. Nothing ever felt like too much trouble, and Emma was always very quick to reply to my emails! Thank you for all your help!

Having chosen Michael Poole we haven’t been let down, great service from start to finish with real and honest guidance and going way beyond what we expected, special thanks to Helen.

couldn’t fault them at all, the staff are very helpful & friendly, a 1st class service…. 👏 …

Michael Pooles estate agents have been professional,friendly ,knowledgeable and experts. They made me feel comfortable asking any questions and queries .A special mention for Helen who has helped us enormously