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Robinson Michael & Jackson - Rainham & Gillingham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Lee and his team did a fantastic job getting our sale completed before the Stamp Duty Holiday, which saved us over £13k. Really pleased with the whole process of getting a great price for our house and helping to secure our new property. There were times when we thought our move would never happen but Lee and Charley worked hard to ensure the deadlines were achieved.

Reply from agent

Thanks Paul, the odds were not on our side with this chain and the stamp deadline! However, everyone did our part and even the chap at Medway Council planning department helped us out on the enquiry which was make or break. We are very happy you made the move in time, we hope you and Karen enjoy that incredible property! Lee and the team

5.00 /5

I could not have chosen a better group of Estate Agents to sell my property. They were most helpful and were also very supportive, all the way through. I felt safe in their hands and they made the transaction simple and were there to answer questions, plus did everything that they said they would. The team at the Rainham branch, were friendly, approachable and all worked together so that they knew who I was and the property I was selling. I am very grateful to them and would thoroughly recommend RMJ to anyone considering moving house.

Reply from agent

Thanks Jackie! We are glad to have helped you sell and buy your new property. We want to help as much as we can throughout the entire process. Enjoy your lovely new home. Lee and the team

5.00 /5

We purchased a house that was being sold by Robinson Michael and Jackson. We were very happy with the service we received from RM+J. Ryan and Charley were especially helpful. They kept us updated during the purchase and they were happy to answer all our emails and questions. We would use them for the sale of our property in the future. They went above and beyond to help hurry along our purchase, we would choose them as our selling estate agent next time. Great customer service all round!

Reply from agent

Thank you Rosa! We had to be a bit creative with the solicitors to keep this one together! Glad we got it over the line for you! Enjoy the new property. Lee and the team

5.00 /5

I was very pleased with the speed of which from phonecall to viewing to application processed and confirmed. It was down to the correct due diligence of all staff involved. Nikki’s (Eke) communication and viewing etiquette was some of the best I’ve seen since renting and viewing of property, alongside a great transparent telephone manner which was centered around professionalism and ability on task. Secondly the staff member I dealt with was Stacey who was very helpful and quick to respond to any query I had, also helped me complete the application process through uploading documents myself whilst away from the computer. Whilst maintaining a great professional yet friendly manner! All in all the professionalism and overall experience delivered by Robinson Michael and Jackson’s by the staff members mentioned above was fantastic I look forward to our budding future relationship.

Reply from agent

Thank you for the lovely review Edward and we are so very pleased you are happy with the service. We wish you all the best in your new home. Kelly & the lettings team.

5.00 /5
Reply from agent

Thank you for the review Catherine!

5.00 /5

We would like to say a big thank you to Lee Franklin, Charley Germaney and the rest of the team who helped to push our house purchase over the line. Really professional, fast and strong communicators. Would definitely recommend to friends and family and look forward to future home purchases with them.PositiveResponsiveness, Professionalism

Reply from agent

Thank you Adaure! You have been a delight to work with on this purchase and we are very happy to welcome you to Rainham. Look forward to next time, Lee and the team

5.00 /5

We chose Robinson Michael & Jackson because they were confident and knowledge about local market. They kept us informed throughout the process and attended all viewings on time. In comparison to other estate agents their website is well designed with detailed floor plans and video tour which are very useful. When you want to sell a property you need speed and efficiency that's what we have experienced with RMJ. Special thanks to Lee and Charlie.PositiveProfessionalism

5.00 /5

I reached out Robinson Jackson after a few weeks advertising with another agent with no traction. I'm glad I made the decision to use to the Robinson Michael & Jackson letting team, I was impressed from my first conversation with Kelly and the rest of the team (Natalie, Nikki and Petra) have been amazing in getting new tenants for my property. I was reassured from the first conversation that they will go far and beyond to get me new tenants and within a week they got me three offers, which was very impressive. The attitude was professional throughout and communication was top notch, I was kept up to date at every stage. I'll definitely be recommending and using their services again .PositiveResponsiveness, Quality, Professionalism, Value

5.00 /5

I found all the answers to my questions from Kelly and all of my requirements for my new contract were attended to by Stacey. Happy all round with my experience. Professional service.PositiveResponsiveness, Professionalism

Reply from agent

Hi Jas, we are pleased you were happy with our service and look forward to working with you in the future should you ever need us. Kelly & the Lettings Team.

5.00 /5

We found RMJ's knowledge and analysis of the housing market impressive and honest when it came to valuing our home. All aspects of our house sale were managed professionally and swiftly from start to finish. Our house brochure was accurate and well worded, and the photos were amazing, definitely the best on the market. Any problems along the way were resolved promptly, and the RMJ team were helpful and communicated well throughout. The excellent negotiation skills by Lee meant our sale price expectations were exceeded as he worked hard to get us the best sale price possible for our property. RMJ fees are not the cheapest, however you get what you pay for service wise, and we had a relatively hassle free experience, confident that RMJ were managing things all the way through, and not having to do any house viewings ourselves was definitely a bonus for us. We would like to thank the team, especially Lee, James, Charlie, Ryan and Charley, and recommend RMJ to others as we would use them again.PositiveResponsiveness, Professionalism

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Address

17 High Street, Rainham, ME8 7HX, UK, ME8

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