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Sawyer & Co - Preston Park

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Grateful thanks to Kieren James for his help and advice in getting our house sold. And a huge shout out for Lucy Cratchley (After Sales Co-ordinator) whose professionalism, patience and diligence at keeping the ball rolling, has been second to none! Highly recommended.

Reply from agent

Thank you so much Julia for this wonderful review, we're delighted we could help. Kieran and Lucy will be so pleased with your feedback.

5.00 /5

We are very grateful for having Sawyer & Co assisting us buying our first home. Everyone was very friendly, polite and professional and we have only good things to say about this agency. I want to thank specifically to Aaron and Lucy that helped us greatly with our purchase.

Reply from agent

Hi Renata, thank you so much for leaving us a five star review. You were a pleasure to deal with. We hope you love your new views and would love to see what you do with the place in a year or two. You bought at the perfect time to settle in before summer. We wish you all the best for the future. Aaron & Lucy x

5.00 /5

The whole team at Sawyer's were great, from the initial contact and great advice from Has to the positive impression made by Aaron and his ongoing help and encouragement to last but not least the support and hard work provided by Lucy helping to bring the process to a successful conclusion. We can highly recommend this estate agent!

Reply from agent

Thanks so much for trusting us with the move. I know it was a huge decision to and we hope that it goes to plan and is everything you wanted it to be.

5.00 /5

Following recommendations from two sets of friends we instructed Sawyer & Co to conduct the sale of our home. Hassen Zahid is Senior Property Consultant with the company. Hass’s knowledge of the property market, the local area and his natural social ability sealed the deal for the sale within a few days of the launch. During the conveyancing process Hass kept in touch with us until Completion. We’d like to add our appreciation of the team at the Preston Park office and pass on a special mention to Lucy Cratchley, our super efficient sales progressor. Her professionalism, cheerful nature and tireless efforts to support us through the stages of the conveyancing process were second to none. With many thanks indeed Lucy and Hass.

Reply from agent

Thank you so much for taking the time to leave a review Coral. We are really grateful for the opportunity to help. Lucy was so relieved to get you pushed over the line as I'm sure you are too. Have a great summer in your new place and hopefully we can help if you need us in the future.

5.00 /5

We have worked with Sawyer and Co on a number of occasions, and have always felt like we are dealing with experienced and professional people. Aaron and Lucy were flawless on our recent sale and purchase. Highly recommended.

Reply from agent

Thank you so much for the five star review Daniel! Aaron and Lucy are fantastic assets to the sales team and I'm sure they'll be so pleased to have your feedback.

5.00 /5

Sawyers were fantastic in helping us source and complete on a new property in Brighton. A special thanks to Lucy the sales progressor - we couldn't have completed on time without you! Thanks to all the team - you were great!

Reply from agent

Thanks Tom, Lucy will be delighted with your feedback! We hope you love your new place.

5.00 /5

It’s a year since we moved and forgot to leave a review. Hass and the team worked really hard to promote and sell our house. Pictures were great, they didn’t hard-sell people - they just got to know the property and matched it with a perfect buyer. They worked really well between us and buyer - constant comms and explained things clearly. We met quite a few agents that were complacent and lacked urgency…didn’t get that from any of the team at Sawyers. Recommend.

Reply from agent

Thanks Cameron. We’re glad to hear you are settling in well. We’d love to come see what you do with the place once its all finished. We know it will be amazing!

5.00 /5

The Best service we've never paid for! We completed in October 2022 so firstly a big apology that it has taken us so long to leave this review!! Sorry for the long review but I feel if I keep it short I wont say enoughbutif I write more it's too long, here goes. We are not actually customers of Sawyer & Co which makes the service we received all the more remarkable. We were chain free buying a house which was empty, chain free and had gone through probate. It should have been the simplest kind of purchase. We made a mistake by going with an online solicitor in Birmingham who was monumentally inefficient and rude, and sloppy even by normal solicitor standards. We were assured a completion date of mid august. We extended the lease on our flat and booked removals based on this advice. 3 weeks of that time were wasted by our solicitor childishly arguing with the other side because he “didn't like the way they were speaking to him.” We found this out retrospectively when begging him for an update didn't work and we had to resort to writing in all caps, underlined with the multiple exclamation marks. Thinking it was some kind of “own” against the other other side the buffoon forwarded the message thread he'd had with the other side which showed that he'd wasted 3 weeks of our extension on completely childish nonsense. He was the Head of Conveyancing by the way. I won't say any more about him but just trust I could write pages about him, and I have the receipts for all his mistakes. If the purchase had fallen through we would have complained to the CLC (Council for Licensed Conveyancers). That was our side. The seller had their own reasons for being disinterested in the sale. And for privacy I wont say any more than that. We have since learned the reasons and completely understand but at the time all we knew was that the seller was very hard to reach. So much so that they only wanted to be contacted by email and would take days to respond to the simplest of questions. Instead of moving into the house we had our hearts set on in mid august we put everything we had in storage and were technically homeless, living out of suitcases in Air B&B's (not cheap) and with friends. We still had no idea if the sale was even going to happen! The shining light in this was Lucy! Even though we weren't her customers she gave us first class treatment and service. Her hands were tied with with her client ghosting her and when we couldn't get an update from our solicitor while we had been living out of suitcases wondering if the purchase was going to fall through, wondering if we'd made a huge mistake, and with our mortgage offer running out of time, Lucy was there for us. She took every call with the same, calm, cheerful manner. The amount of times I'd called Lucy I would have expected to catch her in an off moment, a busy period or a down day, but she was always the same. During the toughest part of being homeless and being ghosted by our solicitor and the seller if I had detected a tone of exasperation or boredom in Lucy's voice I'd have been crushed because she was literally the only person we had faith in, in the whole process. But Lucy was so kind and patient with us we felt like we were the only sale she was dealing with!! I cannot praise and thank her,and Hass and the team at Sawyer & Co enough. The service was literally life changing and have never been happier than we are now in the perfect home.... And when we do sell in the DISTANT future Sawyers will be only firm we call.

Reply from agent

Incredible words Chris. Lucy will be overwhelmed with your feedback. All the best for the future

5.00 /5

Buying a house, even if it's the most perfect house, is still the most stressful thing ever. Ours completed right before Christmas and cannot thank Lucy and Aaron enough for all their help to get it over the line in time for the festive break. We had such a great service from them both from start to finish and wouldn't hesitate to recommend and use them again in the future!

Reply from agent

Thanks so much for the feedback Sam. We hope you both had the best Christmas in your new place and you’re loving life in your new home.

5.00 /5

Sawyers have been amazing, thoughout the stages for the sale of my house . These have been difficult times with the economy and the sale price achieved was fair and realistic. They are extreamly professional whilst being friendly. Having had to use two estate agents buying and selling, and having two conveyors buying and selling, together with 6 in the chain, it hasn't been straight forward.

Reply from agent

Thanks so much for your kind words Erica. We hope you enjoy your new chapter for 2023.

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201 Preston Road, Preston, BN1 6SA, UK

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