As a long-standing landlord of Martin & Co lettings agent, I'm glad that we've now earned the right to that 5th star. Many thanks! Kind Regards, Chris Whitaker Martin & Co - Executive Lets

Emma, Great news - we understand that tenancy agreements aren't always totally straight forward. I'm really glad that Emma was able to support. Please don't hesitate to give her a call with any other queries that you may have. Kind Regards, Chris Whitaker Martin & Co - Executive Lets

Dear Mark, Thank you for taking the time to feed back. We try our very best to get our properties turned-around as quickly as possible between tenancies. It's a bit of a black-art ensuring that everything is completed and that both landlord and tenants are happy. I'm really glad that you feel that we've delivered on this occasion. Kind Regards, Chris Whitaker Managing Director

Sophie, Thank you for taking the time to feedback. Abi is extremely pleased to hear that you are so happy with your new home. We try our very best to match tenants to beautiful homes. I'm also very glad that you would recommend us as letting agents in Plymouth to your friends. Kind Regards, Chris

Dear Lil, I'm so glad that it felt as though everything was done with ease - we wish that this could always be the case. Abi will always try her very hardest to progress matters and go above and beyond. We are very fortunate to have her within our team. Kind Regards, Chris Whitaker Martin & Co - Executive Lets

Amanda, Thank you for your feedback. It has been passed to your property manager Sarah. Our priority is supporting our landlords and tenants by managing their properties effectively. In our experience we have found that too many lettings agents are focused on selling their services as opposed to delivering on these promises. That is why all our property maintenance is conducted in-house from our offices in Plymouth, using trusted local tradesmen. Please don't hesitate to come back to us with any further queries that you may have. Kind Regards, Chris

Sarah, Thank you for your feedback. I'm delighted that you've seen fit to provide this review and highlight the quality of the property management that you've received from Sarah. She absolutely deserves the plaudits and can always be depended upon to work her socks off for our landlords and tenants. Kind Regards, Chris Whitaker

Siobhan, Thank you for your feedback on our lettings service and in particular on Abi. I really hope that you continue to feel that we are working hard to support you in managing and sorting out any issues that you may have at your property. Kind Regards, Chris

Dear Jordan, Thanks for taking the time to provide this feedback regarding Louise. She's so happy to have helped you find your home despite some of the unforeseen challenges that we faced along the way. Please do get in touch if you need any further support at all or have any property management issues that we need to attend to on your behalf. Kind Regards, Chris Whitaker Martin & Co Plymouth

Jayne, Louise is really pleased that you have highlighted her positivity and professionalism. We are always striving to maintain our position as the best letting agent in Plymouth and the team really appreciate your feedback. Kind Regards, Chris