Amanda, Thank you for your feedback. It has been passed to your property manager Sarah. Our priority is supporting our landlords and tenants by managing their properties effectively. In our experience we have found that too many lettings agents are focused on selling their services as opposed to delivering on these promises. That is why all our property maintenance is conducted in-house from our offices in Plymouth, using trusted local tradesmen. Please don't hesitate to come back to us with any further queries that you may have. Kind Regards, Chris

Jayne, Louise is really pleased that you have highlighted her positivity and professionalism. We are always striving to maintain our position as the best letting agent in Plymouth and the team really appreciate your feedback. Kind Regards, Chris

Dear Dajain, Yes she is - I will second that! We're very fortunate to have such a force of nature working for us. Kind Regards, Chris

Dear Chrissy, Your comments are gratefully received. You've just name-dropped the members of the lettings team that enabled your tenancy to proceed. They all feel very fortunate to have been recognised as such. Please don't hesitate to give us a call if there is anything that we can do to support during the time of your tenancy. Kind Regards, Chris Whitaker Managing Director

James, Really chuffed to hear that you have rated our service so highly when compared with one of our competitors. We hope that your positive experience continues through your tenancy. We're here to support. Kind Regards, Chris

Dear Mickey, We're extremely fortunate with the quality of staff and experience within our lettings team. I'm glad that Martha and Gemma were able to support so effectively and we very much look forward to supporting you further as your tenancy progresses. Kind Regards, Chris Whitaker Martin & Co - Executive Lets

Dear James, Thank you for taking the time to review the service that you have received from Martin & Co - Executive Lets. I have highlighted your thanks to Martha who processed your application and she is really chuffed that you have taken the time to feedback. We appreciate that our tenancy application procedure is extremely thorough and can take some time to navigate. We are fiercely proud of our reputation as the highest quality lettings agent and estate agent in Plymouth. Please don't hesitate to give your property manager a call to discuss any in-tenancy issues that you may require assistance with. Kind Regards, Chris

Rachelle, Wow - glowing praise for Abi indeed! A huge smile on her face when she received your positive review. Thank you so much for taking the time to comment so positively. Kind Regards, Chris Whitaker Martin & Co - Executive Lets

As a long-standing landlord of Martin & Co lettings agent, I'm glad that we've now earned the right to that 5th star. Many thanks! Kind Regards, Chris Whitaker Martin & Co - Executive Lets

Emma, Great news - we understand that tenancy agreements aren't always totally straight forward. I'm really glad that Emma was able to support. Please don't hesitate to give her a call with any other queries that you may have. Kind Regards, Chris Whitaker Martin & Co - Executive Lets