Brilliant Block Management company. The company has taken over from a previous management company and I have to say that the service far over last year and a half been nothing but professional, friendly and overall responsive as a whole. A special shout out to Louise Stanbury who has been especially helpful with dealing with queries and issues around the block/building. She has always been always quick to respond and addresss concern from residents whenever raised in a prompt and timley manner. This has been espically true when sorting issues related to the bins/lifts and can say as a resident been generally impressed. Overall will say that my expeirence has been a positive one and recommend the company to anyone else seeking a block management company.

Thanks to Callum for being professional and prompt to respond to my query about replacing a key!

Great and amazing communication from Kaitlin the senior property manager ,Which made the process very smooth and easy . Very happy , appreciate it ! Thank you so much .

Sara was lovely during the process

My flat is in a large development that has been managed by Seraph for several years and I have had an excellent relationship with their staff, both on site and in the office. The service has always been very good. Recently the development, which has huge problems with building defects has been awarded costs going back many years. Each leaseholder are to be reimbursed monies they previously paid out for legal fees. Every leaseholder was issued a digital form to complete, which was designed by Seraph for this purpose. I have two flats, my residence and a rental which made it more complicated. I had a problem trying to use the form a second time and emailed Seraph with the issue late evening. I was surprised to receive a quick reply from Katie Overson, the Business Change Manager for Seraph. She informed me that she had now resolved the matter and I could now complete the form a second time. I was very appreciative and impressed as I was quickly able to complete the applications and commence the repayment process. Katie had obviously worked on late to resolve the problem for myself and a number of other leaseholders in the same predicament.

Swift response, Denise was very helpful. Much appreciated service.

I am happy with the service Denise provided, clear communication, lovely manner, prompt reply. Thank you, A⭐️

Our block / development is managed by Seraph Property Management. Day-to-day management is also assisted by Ida Matczak - Assistant Block Manager. The block management service received, is highly efficient, very helpful and prompt - in dealing with any matters raised. This is coupled with a very knowledgeable - professional approach. Greatly appreciated.

Thanks Ameera for your support in fixing my curtains. It’s very much appreciated.