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ELC Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
09.05.2019
Thank

Completely stress-free experience. Miles, our letting agent was absolutely brilliant making the whole experience smooth and hassle-free. Couldn't be happier Highly recommenced Edinburgh Letting Good

5.00 /5
02.05.2019
Great

Very professional service from the whole team from day one. In particular, Daniel has been managing several of my properties for over 3 years without any issues. He has provided excellent timely advice and handles repairs and maintenance with little input from me and at great value. All in all, the best agent I have worked with and one I would recommend to any landlord looking for stress free management at a very reasonable price.

5.00 /5
01.05.2019
Great

Very professional service from the whole team from day one. In particular, Daniel has been managing several of my properties for over 3 years without any issues. He has provided excellent timely advice and handles repairs and maintenance with little input from me and at great value. All in all, the I have found fees very reasonable

review by Bill 01.05.2019
5.00 /5

Although we haven't dealt with this agency for long, the experience so far has been excellent. Myself and my friend needed to move out from our respective homes urgently, and as everyone knows moving out is already stressful enough, and the added stress of dealing with various agencies that are less than friendly doesn't help. Thankfully, ELC has been nothing but kind to us. We were shown our flat by Claudia, who was very professional - turned up on time (very early, in fact!) and explained the application process thoroughly. After sending in our application we dealt with Lynn, who was just great. She emailed us immediately whenever she had an update on our application and answered all of our questions with no hesitation. We heard that our application was successful a little more than a week after the viewing, and we couldn't be more excited to move in to our new home. Here's hoping our experience with ELC continues to be this positive!

Reply from agent

Hello Sean, Thank you so much for this comment. The whole team is very happy to read you: it encourages us to continue in this direction. Have a good day ! Edinburgh Letting Centre

5.00 /5

Hello Yanak, Thank you for taking the time to post your review. Have a good day

5.00 /5
Reply from agent

Hello Daniel, We are delighted to know you're so satisfied ;) We thank you from the bottom of our hearts for these compliments !

5.00 /5
Reply from agent

Hello Yanak, Thank you for taking the time to post your review. Have a good day

5.00 /5

Hello Daniel, We are delighted to know you're so satisfied ;) We thank you from the bottom of our hearts for these compliments !

4.00 /5

I have rented ELC managed properties on two occasions and enjoyed an overall great experience. During both tenancies Calum was a friendly and helpful agent who responded quickly to any concerns. He provided a good service throughout and was fair in both move out inspections. This review would be a 5 star had it not been for a leak that damaged our ceiling and caused us an incredible amount of stress. Although I understand that ELC could not have anticipated or prevented the leak from another flat, I do feel that, we, the tenants were the ones who were left worst off.

Reply from agent

Dear Dominic, Thank you for taking the time to leave us a review, and for your kind words about your overall experience with ELC and Calum’s service in particular — we’re really pleased to hear he was supportive and responsive during both of your tenancies. We’re very sorry to hear about the stress caused by the leak. While, as you rightly noted, it originated from another property and was beyond our control, we absolutely understand how frustrating and disruptive the situation must have been for you. Your feedback is important, and we’re committed to doing everything we can to improve how we support tenants in similar circumstances going forward. We truly appreciate your balanced and honest comments, and we hope to have the opportunity to assist you again in the future. Warm regards, Miles Leslie Managing Director ELC Sales & Lettings

4.00 /5
Reply from agent

Hi Toosha, Thanks so much for the 5 stars! We really appreciate you taking the time to rate us and are glad you had a positive experience. If there’s ever anything more we can do to support you, just let us know!

Contact details
Sales Phone:

0131 662 1840

Lettings Phone:

0131 662 1840

Opening hours
Monday-Friday: 09:00 - 17:00
Address

162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10

We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.

Our team

Fraser Jamieson

Rowan Wilkie

Association of Residential Letting Agents
Zoopla
Primelocation

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