I would not accused ALL MartinCo staff BUT the agency Policy to rob the tenants whether legally or Illegally and there are some staff response to this policy. They tried to charge me some broken items that were surely deducted from the previous tenants and just repeat rudely with every tenant. This agent absolutely, rude and greedy

Booked a viewing, person never turned up. I rang up, and the woman told me she would try and contact the person who was showing me around. She never rang me back. In the end had to walk away after 30 minutes of stood outside. Woman eventually rang me and never apologised just said okay bye.

Wouldn't even give them 1 star if I could! Absolutely horrific company. Horrible, rude and unprofessional staff who are scam artists and money grabbers. If you want to stay sane, AVOID AVOID AVOID!! Not sure HOW they are still running. PLEASE LISTEN THEY ARE A VILE VILE COMPANY!

I'm not one to complain but in this case I have to. Awful company, refused to let me into the apartment for a month after the proposed move in date because they were 'cleaning' and doing 'maintenance checks', leaving me homeless, when I did move in the place was filthy. They also tried to take all of my deposit when I left the house in a better condition than when I moved in. Halfway through my tenancy they tried to increase rent by a silly amount. Please don't use this company, and if you do for some reason, make sure you take photos and videos of the place when you move in and out to prevent them taking the whole of your deposit. After a looonnnng battle I was able to get my deposit back but only because I had all the evidence and I threatened them with legal action. This is not an isolated incident, these problems have also happened to many of my friends. You are not exempt from this treatment even if you are the 'perfect tenant' and cause no issues/always pay on time. I feel that the fact that I was a student contributed to the fact that they felt they could treat me like this so be careful.

Previously rented with this company and they were shockingly poor all round. Weeks for a broken washing machine to be fixed, multiple other issues with the property never addressed.

No comment

Terrible service, disrespectful staff absolute waste of time.

Unprofessional, rude, useless. They lie to you every time. We had to go at the office to "threat" them to send an email that we did ask for days and days. They hang up on you at the phone when you just call them for explanations regarding jobs requested that they haven't sorted yet. AVOID AVOID AVOID!

The company were useless! I had to constantly ring up the company to try and make them inform tv lisencing that we had a liscence as we were getting threatening letters daily and to fix our washing machine that wasn't fixed for about a month! So much hassle on our end which is not needed in our busy final year of study! I was very disappointed how things were handled and we got extremely frustrated with the company, staff members were also pretty rude, yes we are students but we are still your customers and we expect to be treated with respect!