It is always a pleasure dealing with the staff at Martin & Co; they are always friendly, efficient and professional. I have recommended this letting agent to other landlords and will continue to do so.

Excellent service from the initial viewing through to the signing of the agreement. Always kept me up to date via email throughout the process when I was unsure of how to proceed. Thanks Rachael, Emily & Gemma! I would definitely use Martin & Co again.

Our experience with Martin &CO have always been comfortable, because they provide smooth operations and communication. They are one of the most valuable letting agency.

I have a wonderful experience with finding a rental appartment in Norwich. Ms Emily Hall and Ms Gemma Richards of Martin & Co show their efficiency and professional arrangement and let me move in earlier than schedule. Thank you very much.

I had no idea when I moved to the 'Canary City' 12 years ago that my life was about to change more dramatically than ever before and that I would end up living in the Canary islands, where I have been living now for the past 10 years. I remember walking into Martin & Co shop where I met Mike (Director) and his son Matthew and asking if they could give me some advise on renting out one of my city centre apartments which they did and the rest is history, they have managed both my city centre apartments for more than 10 years so professionally. There just nice, honest, open friendly people who want to help you and provide an excellent service. What more does anybody need in life!? I can tell you that living in Spain has its challenges especially with things like services, its very erratic and seldom stable for any length of time. For me knowing that I have Martin & Co looking after my assests in Norwich gives me complete piece of mind, I do not need to worry at all, they always keep me informed, if I have questions they respond 'pronto' and are genuinely committed to providing a great service. I Came back recently for the Christmas break and took the opportunity to visit one of my apartments as it was empty during a change over period of tenants, have to say I was a little worried about seeing the place being rented out constantly for over 10 years, I didn't need to be, the place was in pristine condition, yes you could see that it had been lived in but this is an example of the work that these guys do at Martin and Co, I was very happy with what I saw. Just leaves me to say to Martin & Co, Mike, Matthew and the rest of the team down there 'Thank you so much for all that you do' You make my Canary life very relaxing and enjoyable! David Arthur John Cavey.

I have nothing but praise for Emily and her colleagues at Martin & Co, Norwich. From the first call to finalising the tenancy agreement, I was consistently impressed by the prompt and professional service I received. This team build trust and certainty in what can often be a stressful process. Highly recommended.

Martin & co managed our let property for 9 years and did a great job. We almost always had tenants and the property was well maintained. Great communication and we were kept informed about all matters relating to the tenancy. Would highly recommend if you want a professional company to manage your property.

I love a great experience that finding a rental house with Mrs Emily of Martin&Co. They are very well-trained , been communicated well and good at their business. We are feeling confident that our needs and concerns are taken care of and office staff always resolve issues in a friendly,quickly and efficient manner. At every stage of the process, we have been impressed by the service that has been offered. We are delighted to work with Martin&Co. Thanks Emily,Rachael and Gemma ! Last but not least, they have proven track record in customer services. Highly recommend!

5* Excellent service - thorough, conscientious and friendly. I've been renting my house through Martin & Co while working overseas for the last 2+ years and they take the worry and stress out of renting the property. There have been minor repairs and subsequent insurance claims that have needed to be handled and they have organised the repairs and liaised with the insurance company on my behalf, which makes life so much easier, especially with time differences. Having previously used a very poor agent that supervised neglect on a different property, I'm confident that Martin & Co will do a great job of managing and looking after the house on my behalf. Thank you!

Martin & Co staff in Norwich are incredibly polite when they expect something from a tenant, but if the tenant suffers from poor maintenance of the household beyond their control, then they offer the worst service in the area as far as I’m concerned when it comes to upholding the property at their expense. Incredibly disappointed by their tendency to meet the landlord’s financial desires at the harm of a tenant that hasn’t broken the lease agreement. If your rental property were to incur damage beyond your control, don’t expect any support from this cynical company. If you’re an unethical landlord, you might benefit from the kind of exploitation they invoke on tenants. If you’re a tenant looking for a comfortable rental, try Howards or anywhere else in the area. In my case, my tenancy fee has maintained the same rate despite them pulling my carpets up in areas that were expected to be in reasonable condition. Imagine looking for a new property and sleeping on a sofa for the first three months because your bedroom has been flooded from their poorly maintained facilities. Terrible service that expect favours from you if it benefits them, but when you have expectations on the living conditions, don’t anticipate that they’ll be met.