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Fine & Country - Norwich

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

After 6 months with another agency, and a difficult property to sell, our move to Fine and Country paid off. The whole team performed admirably and were all approachable, efficient and helpful. We would happily recommend the agency to anyone hoping to sell.

Reply from agent

Thank you so much Piers for your lovely review, we wish you and Sally all the best in your new home.

5.00 /5

We were delighted with the service from Fine & Country Norwich, from start -- with Richard Cook and his sales team - to finish, with Philippa Martinez in After Sales. We felt we were in safe hands and, despite the ups and downs that are an inevitable part of most sales, everything possible was done to make it happen and for it to be as stress-free as possible for us, as vendors. Thank you, team!

Reply from agent

Thanks so much for your lovely review of our services and of my colleagues Richard Cross and Philippa Martinez. I'll be sure to pass your very kind comments on to them both. We wish you all the best in your new home!

5.00 /5

Excellent service from Richard from start to finish. Always kept me updated and always responded to email’s quickly. It’s very apparent he has a wealth of knowledge and such a lovely manner with it. Thank you Richard for making my purchase a pleasure.

Reply from agent

Thanks Maxine for your lovely review, we'll pass on your very kind message to Richard. We wish you all the best in your new home.

5.00 /5

Recently joined Fine and Country. I must say how delighted we are with Mike the photographer and Heidi. The presentation with both their skills has made a brilliant brochure! Thank you Mike and Heidi.

Reply from agent

Thank you Jane for such a lovely review! I've let our photographer Mike know how happy you were with his photos and it was a pleasure putting your brochure together for you. Thanks once again!

5.00 /5

Brilliant service and communication throughout our time with fine and country especially from Kai who helped us out multiple times, was prompt in getting answers and responding back where necessary. 5 star service.

Reply from agent

Thank you so much for your lovely review of Fine and Country and my colleague Kai, it's much appreciated.

5.00 /5

What an amazing Estate Agent! Selling and buying houses through Fine and Country Norwich was an excellent experience. From the initial contact with Helen, to the post selling process with Philippa we were guided and kept informed throughout. Natasha, Richard and Tamsin and Heidi were always available for queries and were most helpful and supportive. All Fine and Country Norwich staff understand that it is a stressful experience for people when selling and buying houses and do their best to smooth out any issues. They ensure that the processes run smoothly by liaising with the buyers estate agent and solicitors. When it came to buying through Fine and Country I felt that they were finding us a home that was perfect for us, rather than just 'selling houses' as other estate agents seemed to do. Thank you all very much.

Reply from agent

Thanks so much for your lovely review of our services and my colleagues. It was a pleasure dealing with you both and we wish you all the very best for the future. If you ever decide to sell in the future, please don't hesitate to contact us.

5.00 /5

My wife and I thoroughly recommend Fine and Country and Richard Cross in particular. Richard is very professional and helpful. He replies to emails and phone calls extremely promptly, provides advice proactively, summarises issues and paperwork, etc. He was a class apart from other agents we have dealt with.

Reply from agent

Thank you so much for your lovely review and in particular your mention of my colleague Richard Cross. We wish you all the very best for the future.

5.00 /5

Professional, diligent, and experienced. Richard and his team did a superb job with kindness and consideration to all parties at all times. As a vendor I highly recommend.

Reply from agent

Thanks so much for your lovely review, it was a pleasure selling your house for you and we wish you all the best for the future.

5.00 /5

Just bought an unusual property with Fine & Country. Excellent communication throughout the process without feeling pushy. Richard (b) was amazing and super helpful, even dropping the keys off. Would highly recommend!

Reply from agent

Thank you so much for your lovely review and in particular your mention of my colleague Richard Billings. We wish you all the very best with your project.

5.00 /5

We thought that Fine and Country only dealt with houses beyond our price range, but were fortunate to view a house being sold by them and then took them up on their offer of a valuation on both of our houses. What an amazing Estate Agent – we sold both of our houses and bought one together through Fine and Country!  Selling and buying houses through Fine and Country Norwich was an excellent experience. From the initial contact with Helen, to the post selling process with Philippa we were guided and kept informed throughout. Natasha, Richard Heidi and Tamsin were always available for queries and were most helpful and supportive. All Fine and Country Norwich staff understand that it is a stressful experience for people when selling and buying houses and do their best to smooth out any issues. They ensure that the processes run smoothly by liaising with the buyer’s estate agent and solicitors. When it came to buying through Fine and Country we felt that they were finding us a home that was perfect for us, rather than just 'selling houses' as other estate agents seemed to do. Did I mention the brochure – it can only be described as fantastic, partly down to the amazing photographs courtesy of F&C’s photographer Mike Palmer, but also to Heidi’s superb wordsmithing.

Reply from agent

Thanks so much for your lovely review of our services and my colleagues. It was a pleasure dealing with you both and we wish you all the very best for the future. If you ever decide to sell in the future, please don't hesitate to contact us.

Contact details

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Address

12 - 14 Queen Street, Norwich, NR2 4SQ, UK, NR2

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