We used Arnolds Keys to as the surveyors for a number of properties that we were looking to buy. The surveys were conducted quickly, and whenever we called for updates we were looked after marvellously by Belinda, or whoever else was picking up the phones, that day. As a result, we managed to avoid buying a house that had been done up really badly by cowboy builders, and are now happily ensconced in another house, in full knowledge of what needs doing up urgently, and what can be left. Can't recommend them highly enough.