Lenwell Property Services
Lenwell Property Services
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A selection of reviews/testimonials by highest rating(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
31.08.2016
professional, fast, efficient,empathetic,hassle free,competent, quality servicet
After dealing with a few letting agency's we were lucky enough to come across lenwell letting agents who we discovered went that extra mile to accommodate us, fitting in viewings around a working lifestyle, were empathetic to our needs an requirements, we were impressed with the speed an efficiency of the paperwork side of things, which were completed within a week ,hassle free. A complete professional service from the start which by far outshines it's competitor's. A big thank you to everyone at Lenwell's from the Johnson's.
review by Terri Johnson
31.08.2016
5.00 /5
03.12.2015
The Best Agency in the world
Rented a property off these guys over a year ago...every repair job has been prompt and appointments have been well kept. James Stewart's customer service is second to none. Now I'm moving into my own property.....but I would recommend Lenwell to all friends and family.
review by ademilola adenuga
03.12.2015
5.00 /5
11.11.2015
Lenwells Northampton Great -Especially Simon
Me and partner have been renting since August through Lenwells Northampton Simon especially is so polite, hard working, and always respond to my enquiries. Highly recommended
review by Katie Connery
11.11.2015
4.00 /5
10.11.2015
Agent Simon is awesome, responsive, personnal and makes difference to Lenwell
Been with Lenwell some 7 years as an overseas landlord. We have been disappointed with how some of the managing of routine matters have been dealt with over the years and by particular individuals who either do not seem to care too much about their role/job or do not understand property management functions as you work on behalf of the landlord. Then came Adam a few years ago who was a go getter and resolved all issues immediately and gave good sound advise, very helpful. Now we have Simon who is a very responsive and practical "just do it" kind of person. Had to opportunity to meet in person and he is an asset to Lenwell, please make sure you hold on to this staff. Lenwell should adopt multi tasking personal advisors instead of having these multiple positions of which some staff appear not to be familiar with their, landlords, their positions and duties what it takes to work with a landlord, in the simplest ways.. That said I am okay with the service received, As a property manager and business owner myself who worked at a top level in the social housing industry, I very much identify gaps and easily see where there is room for improvement with customer interface, very, small details that will make a difference. Thanks to you all, in a big way to you Simon.
review by Baldwin Davis
10.11.2015
3.00 /5
11.11.2015
Could do better
Northampton Branch when you can access staff does very well, phone issues and short staffed. That is down to Head Office which is archaic, due to the owner. Depends, when new tenants money is paid, when you as a landlord get paid, can be over a week.s delay. Would have given a higher rating to the Branch and a lower one to HO
review by Glyn Thomas
11.11.2015
Contact details
Unknown
Opening hours
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Address
168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU, East Midlands, UK, NN1
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About
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UnknownSince 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.
Our team
Simon Poon
James Stewart
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No memberships information available
No marketing information available
No awards information available