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Northwood - Newcastle

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
11.05.2018
Friendly, helpful and proactive serivce

It has been a pleasure dealing with Northwood (West Road). The ladies were so helpful and, more importantly, proactive during the purchase of our property - without their tenacity, pushing solicitors, I'm sure we'd still be waiting to move in! Thank you ladies, I can confirm that you truly provide an excellent service.

Reply from agent

Thank you so much for your review! We really value your comments and are so pleased you are happy with our service. Good luck with the renovation of your new home.

5.00 /5
10.05.2018
Wendy @ Northwood

When I started looking for my first home I was told it would be one of the most enjoyable experience I would have which led me to believe it would be fairly straight forward... This turned out to not be the case for me and quite possibly may have been one of the most long and stressful processes I have ever been through, However I cannot fault Wendy throughout the process, for reasons way beyond her control the purchase of my first home took ALOT longer than expected but true to her word Wendy was constantly keeping me 'in the loop' with what was happening with my purchase. Excellence customer service from both Wendy and Victoria throughout what was a 'tricky' purchase. They were super helpful whenever I had queries for the vendor and were persistence in looking for solutions. Having met Wendy when viewing the house for the first time, I quickly learned that she was really approachable and her genuinely friendly personality shone through which helped make the long process more bearable. I would happily recommend Wendy as a agent when looking to buy a house!!

Reply from agent

Wow! Thank you for your review Rachel. Wendy and Victoria are pleased as punch! This sale was like no other and we would like to thank you for your patience. We hope you are so happy and can enjoy many happy years in your new home.

5.00 /5
10.05.2018

When I started looking for my first home I was told it would be one of the most enjoyable experience I would have which led me to believe it would be fairly straight forward... This turned out to not be the case for me and quite possibly may have been one of the most long and stressful processes I have ever been through, However I cannot fault Wendy @ Northwood throughout the process, for reasons way beyond her control the purchase of my first home took ALOT longer than expected but true to her word Wendy was constantly keeping me 'in the loop' with what was happening with my purchase. Excellence customer service from both Wendy and Victoria throughout what was a 'tricky' purchase. They were super helpful whenever I had queries for the vendor and were persistence in looking for solutions. Having met Wendy when viewing the house for the first time, I quickly learned that she was really approachable and her genuinely friendly personality shone through which helped make the long process more bearable. I would happily recommend Wendy and Northwood Tyneside as a agent when looking to buy a house! Thank you once again!!!!

Reply from agent

Rachel, that is a really lovely review, Wendy and Victoria are pleased as punch. We do try very hard to keep things together with "tricky" sales and this one certainly had it's moments. I hope now your patience will be rewarded and you will enjoy many …See more

5.00 /5
07.05.2018
Amazing

Quick and efficient in helping with the sale of our house. Would defiantly recommend. The service was impeccable special thank you to Victoria and Wendy

Reply from agent

Thank you for taking the time to write your review. We are so pleased that we have been able to help you!

5.00 /5
07.05.2018
Best in Newcastle

After searching for a long time in Newcastle I think I have viewed houses with every estate agent . Hands down Northwood are the best I have used . The people who work there have excelllent local knowledge and really listened to my needs and not only showed me matching propteries but gave me ideas on what was achievable and what others has done to develop similar homes. They were flexible and able to arrange viewings to fit in with my busy timetable. The two agents I directly met were Victoria and Wendy. Both were fantastic at thier job. If I was selling a house I would want these two on the job! Many thanks for your help.

Reply from agent

Thank you for your review Emma! We really appreciate your comments and your feedback. Good luck with your house purchase!

5.00 /5
04.05.2018
Friendly helpful and professional service

Used Northwood both as a Landlord and a Seller. All the staff in the office were extremely friendly and helpful very professional and kept us updated every week. Special thanks to Wendy and Victoria. Would strongly recommend using their services.

Reply from agent

Thank you so much for your review. We are so pleased that we were able to help you rent out your property and sell it to an investor too.

5.00 /5
29.04.2018

I have rented a property managed by Northwood Tyneside on behalf on my landlord for almost 5 years now. The staff are all absolutely lovely and through the course of my quite long tenancy I have therefore had the pleasure of speaking to most of them. They are flexible in their contact, both using email and phone calls, as well as working round me to carry out any inspections/jobs, which suits me great as I have a demanding job. I rent an apartment in a gorgeous listed building, which is lovely but as it is quite old inevitably I have had a few maintenance issues over the years. Here I give particular praise to the wonderful Laura at Northwood who is always prompt in keeping in touch if I have an issue and tireless in communicating between myself, the landlord, the building management and contractors to get things sorted ASAP. I quite simply cannot thank her enough. I have rented with a few companies previously and had no where near the level of service I get from Northwood. Highly recommend, keep it up Northwood Tyneside :)

Reply from agent

Sarah, it has made Monday morning so much nicer to come to work and find such a lovely review waiting for us. We always try to give the best level of service and Laura will be particularly pleased to be singled out for praise. I do hope if you ever move we can retain you as a customer but while you are a tenant we hope to continue to live up to your expectations.??????

5.00 /5
20.04.2018

We have been renting with Northwood since February and recently had our first inspection with Julia. Julia was very friendly and was able to arrange a time convenient for us both taking in to considering working patterns. The process was quick and smooth and I would recommend Northwood to people looking to rent.

Reply from agent

Many thanks for your comments. I hope we can keep up our high service level and that you will remain a satisfied customer for years to come. Julia always loves a mention but we will have to keep her feet on the ground and her concentration on doing a good job.??

5.00 /5
19.04.2018
Amazing!

Trying to find a nice house to start of in and the staff at the estate agents were amazing, so helpful and kept us both informed the whole time. We have been in the property about a month and we’re loving it, thank you to the our estate agent Rebecca for sorting it all out for us!

5.00 /5
19.04.2018

Been a tenant now for nearly 7 years and Northwood have been fantastic! I have mainly dealt with Laura Cheetham who is always extremely helpful and always on hand when we need something! Thanks Northwood Team!

Reply from agent

Thank you so much, Laura will be chuffed! ??

Contact details
Sales Phone:

0191 2740119

Lettings Phone:

0191 2740119

Lettings Email:

newcastle@northwooduk.com

Opening hours

Unknown

Address

676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR, North East, UK

The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!

Our team

Sara Burtler

Michaela Burn

Victoria Skoyles

Wendy Forster

Julia Broadley

Laura Cheetham

Rebecca Long

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No marketing information available