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Mansons Property Consultants

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The most reliable real estate agent I've ever worked with. Huge thanks to Kristey — she was incredibly helpful and responsive to both me and my partner. We're absolutely happy with the house we rented. Highly recommended!

Reply from agent

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with Kristey and that you're happy with your new home. Your recommendation means a lot to us, and we appreciate you taking the time to share … More

5.00 /5

Mansons sold my mother's house for me and my siblings. They were very clear at our first meeting about the process, fees, who would be our main point of contact (important to me to have one person) and what the challenges might be. The …

Reply from agent

Thank you for your wonderful review, Emma. We're glad to hear that Deborah and our team were able to provide you and your siblings with clear communication and support throughout the selling process, especially during such a challenging … More

5.00 /5

Manson Property really helped us to find a right flat for us. The staff are active listening, they always pay attention to your need and make sure that they can help you to find a right property to rent. I am very happy with my new flat and …

Reply from agent

Thank you so much for your fantastic review! We’re thrilled to hear that our staff were able to help you find the perfect flat and that you had a smooth move-in experience. Your satisfaction is our priority, and we’re glad that everything … More

5.00 /5

Good care and easy welcome pack and lovely welcome gifts

Reply from agent

Thank you for your wonderful feedback! We're thrilled to hear that you felt well cared for and appreciated the welcome pack and gifts. Your satisfaction is our top priority, and we look forward to serving you again.

5.00 /5

Excellent experience from start to finish. From the initial inquiry to moving in, everything was smooth and stress-free. The team, especially Hollie, was incredibly professional, always available and quick to answer any questions. The …

Reply from agent

Carmen thank 🙏 you so much for your wonderful 5-star 🌟🌟🌟🌟🌟 review and kind words about Mansons Property Consultants! We’re thrilled to hear that your experience with us, from your initial inquiry to moving in, was smooth and stress-free. … More

5.00 /5

Highly recommend, have been friendly and very helpful and gone above and beyond to help us get our sale through. …

Reply from agent

Dear Sara, thank you 🙏 so much for your fantastic 5-star 🌟🌟🌟🌟🌟 review! We truly appreciate your kind words and are delighted to hear about your positive experience with Mansons Property Consultants. Ensuring a smooth property sale, … More

5.00 /5

Update: I have moved on from this tenancy due to a job & location change, but the complete Mansons team has been absolutely amazing throughout over the years, Debbie & Daisy were absolutely brilliant, they were crystal clear about …

Reply from agent

Thank you for taking the time to leave this amazing five-star review, Rajdeep! We are thrilled to hear that your experience with Mansons and their team, Kirsty, Jennifer, Amy, and Grahm, has been exceptional. It's fantastic to know that … More

5.00 /5

I have been a client of Manson’s Property Consultants, Newcastle for over 10 years. During this time I have received 100%+ professional, helpful and friendly service from all of the staff. Earlier this year during a routine inspection on my first floor flat in Wilson Street, Wallsend it was noted the staircase was infested with dry rot and therefore making it unsafe to use. Manson’s very quickly arranged for a contractor to attend to give a quotation. The dry rot was emanating from the downstairs flat so Manson’s made contact with the owner who carried out remedial works. However it was felt these were not sufficient to enable my work to be carried out at great expense and for the contractor to offer me a guarantee for the work that I needed to undertake. During the whole process despite being kept informed my tenant became extremely demanding and challenging. After many weeks of negotiation with the tenant and the downstairs owner we were forced to involve the services of North Tyneside Environmental Health to resolve the issue and start repair work on the flat. Manson’s sourced an alternative contractor that could carry out the work which was commissioned. Arrangements were made with the owner of the downstairs flat and my tenant. Unfortunately, works were delayed due to circumstances beyond our control (ie securing delivery of materials). During the whole period as the flat was unsafe to live in we did not collect any rent from the tenant as she was advised not to live there. Despite numerous requests for her to move out she refused and continued to live in the flat knowing there was a serious health and safety issue. During the period the tenant notified us of issues relating to electrics and boiler that needed repairs. However, these repairs could not be undertaken as the property was unsafe to enter. In the meantime as the tenancy period was coming to an end I instructed Manson’s not to offer a renewal as I was uncertain how long works would take. The tenant was served a two month notice that the tenancy would not be renewed at the end of October 2024 and she was advised to make arrangements to find alternative accommodation. My tenant has threatened me with disrepair, harassment as a result of retaliatory eviction compensation claim due to a breach of Landlord’s obligation. Recently a colleague of my tenants posted a very damning review on the Mason’s website in relation to all of the above. Subsequently due to the defamatory nature of the review, the post was taken down. During all this time Debbie Smith the manager has worked in an extremely professional manner and the fact that her professionalism, competency and compliance with housing legislation has been questioned by my tenant is an absolute insult and outrages. Fortunately work has commenced and I have been advised that the flat is now safe to enter, and therefore the outstanding repairs will be addressed. Thank you Manson’s for all your assistance during this extremely stressful period. Debbie you are an absolute star and deserve a medal for everything you have had to endure to remedy this situation. I cannot thank and praise you enough for all your assistance and help.

Reply from agent

Dear Shirley Thank you so much for taking the time to leave such a detailed and thoughtful 🌟🌟🌟🌟🌟 review. We truly appreciate your kind words and the trust you've placed in Manson’s Property Consultants over the past 10 years. It’s been our pleasure to assist you, especially during the challenges you faced with the dry rot issue at your flat in Wallsend. We understand how stressful this situation has been, and we are so glad that we could help navigate the complexities involved. It’s rewarding to hear that you found our service professional, helpful, and supportive throughout the process. Debbie and the entire team are truly grateful for your praise, and we’re so glad to have been able to work alongside you to reach a positive outcome. At Manson’s Property Consultants, we strive to offer exceptional property management services across Newcastle, and feedback like yours reassures us that we are on the right path. We’re thrilled that the repairs are now underway, and we will continue to support you in any way possible as the final steps are completed. Thank you again for your continued trust and for sharing your experience so others can benefit. We look forward to working with you for many more years to come! Warmest regards, Debbie and the Manson’s Property Consultants Team

5.00 /5

Mansons were so helpful and responsive when dealing with our rental application- from viewing to move in! Everything was so easy and efficient and the staff were lovely- couldn’t have asked for more!

Reply from agent

Thank you for your wonderful review, Beth! We're thrilled to hear that you had such a positive experience with our team during your rental application process. Our goal is to make everything as smooth and efficient as possible, and it's … More

5.00 /5

Excellent service from Mansons during our purchase , very responsive at all times and Deborah was a great help to ensure everything went as smooth as possible.

Reply from agent

Thank you for your wonderful feedback, Nick! We're delighted to hear that you had an excellent experience with our team, and we're especially glad Deborah could assist you effectively. Your satisfaction is our priority, and we appreciate your kind words!

Contact details
Sales Phone:

0191 209 2222

Sales Email:

info@mansons.net

Lettings Phone:

01912092222

Lettings Email:

info@mansons.net

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 13:00
Address

5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR, North East, UK, NE2

About

Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.

Our team

Nick Manson

Managing Director

Deborah Thorpe

Debbie Smith

Cindy Barrow

Kirstey Waggitt

Claire Day

Lettings Consultant

Guild of Professional Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Trading Standards
UKALA
NLA
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure