Fabulous service. A buyer was found very quickly, but that's only the start; with all house moves there are stresses and strains which occur, especially in chains. The agent's progress management was exceptional, getting the whole process moving and ensuring completion even after the chain became more complex than expected. Really good service and tenacious on behalf of their customer. Well deserve five starsPositiveResponsiveness, Quality, Professionalism, Value

Kevin, Rupert, Victoria, Christopher and the team at Curchods New Malden have gone above and beyond for us. We have had an incredible, and personal, service within a challenging and minimal moving timeframe in the peak of a national lockdown. We've had a really hands-on process and the team were fantastic in helping us get our sale and onward chain all lined up and completed Thank you so much to the team and couldn't recommend them more.PositiveResponsiveness, Quality, Professionalism, Value

We worked primarily with Rupert and Laura who provided an excellent service through from organising viewings to ensuring our purchase completed on time. Laura was instrumental in liaising and coordinating with the solicitors and estate agents for the parties involved to ensure all matters and issues were dealt with to enable us to complete. The regular communication throughout was excellent and we were always kept informed of the latest developments. Many thanks to you both.PositiveResponsiveness, Quality, Professionalism

We chose Curchods in New Malden for the sale of our house because they were the estate agent managing the sale of the property when we sold it and we had found then the service and the people to be very professional. Once again, they have been very professional, providing good advice, continuous follow-up and ad-hoc communication. We highly recommend Curchods estate agent in New Malden if you like to feel well supported without the usual bad habits of estate agents. World class.PositiveResponsiveness, Quality, Professionalism, Value

Victoria has been most efficient, helpful and professional. She always replies swiftly. Her colleagues also follow up when she is on leave. My friends who contacted her for other properties also commended her services as efficient as Hong Kong people. Would definitely recommend Victoria and her company. Victoria, thank you and I'm lucky to have your help in my first home purchase in London.PositiveResponsiveness, Quality, Professionalism

I would like to commend Curchods (New Malden) for a professional and personalised service in marketing the sale of my late parents home in the Groves area. Having researched their performance via Get Agent and submitted an enquiry to a couple of the more successful candidates, Rupert Matthews (Assistant Manager/Senior Negotiator) was the first to make instant contact with me, almost immediately in fact, which was an excellent start, and put Curchods firmly ahead in my personal ratings for proficiency by engaging with me to book a valuation. After agreeing a revised fee, the proactive marketing campaign began with a surge of enquiries and initial viewings. Rupert was quick to update me as and when required. I was then introduced to Victoria Yates (Senior Negotiator), another superb member of the Curchods team, who was equally as quick to engage with another stream of potential buyers, rapidly providing feedback which led to an earlier offer being accepted. Whilst this was unfortunate not to proceed at the time, both Victoria and Rupert where back on the sales campaign with more viewings lined up. Since the outset, it was important for me personally that the right buyers would take ownership of our beloved home that had been in the family for 55 years. Victoria found us a lovely young couple and after some negotiations on price, I was pleased to accept their offer. I also arranged the conveyancing through Curchods, via their recommended Solicitor, Langleys. Again, another good decision as this led to my introduction to Laura Taylor, Curchods own Sales Progression Manager, who has a good rapport with the Solicitor, providing a seamless transition and responsive communications with regular updates on a weekly basis. Throughout the entire property sale process, during a pandemic I might add, extreme and careful precautions were taken by the team, allowing viewings to continue with safety in mind, not only for themselves, but for others. My parents house, where both my Sister and I grew up, will continue to have sentimental value and the most happiest of memories, something that the Curchods team fully understood. Many of the team had some involvement one way or another, whether it was Chris Jakob (Partner) confirming the final sale or Bethan Jakob (Negotiator) sending regular viewing booking confirmations via email, I always felt there was a personal connection whenever there was any form of communication by phone or otherwise. In a small but vibrant community like New Malden, choosing the right agent is extremely important, as local knowledge combined with an extended reach to nearby Curchods branches and additional online property portals are deciding factors. The sale of our family home was completed on Friday 9th April, which took just under 11 weeks from the initial acceptance. I would thoroughly recommend Curchods New Malden to others looking to sell or buy, and wish to thank all those named above for their efforts throughout. Neil Frankcom 10th April 2021PositiveResponsiveness, Quality, Professionalism, Value

Curchods recently sold our mother's house in New Malden. Rupert and Laura helped us immensely throughout the whole process. We were always kept informed of latest developments, communication was excellent with emails and phone calls. We would highly recommend them. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value

Curchods couldn't have provided a better service. They were very supportive, timely in giving us information and keeping us in contact with the process and willing to chase on our behalf. Victoria was brilliant - very professional, polite, highly efficient and, most important of all, human! Very understanding throughout the whole process.PositiveResponsiveness, Quality, Professionalism, Value

When I wanted to sell my house, I actually received a recommendation about Curchods (New Malden) from my friend who is working in the property industry. He said he thinks Curchods is the best in selling the property. I now know why he recommended as I sold my house through Curchods and today is the completion day! Thank you so much to Victoria's hard work. It has been very stressful and difficult due to my personal family situation and the pandemic issue etc., nevertheless the selling was completed. I think it is because of Victoria's dedication, professional approach and fantastic negotiation skill. I can not thank Victoria, Chris and the team in Curchods enough. I strongly recommend Curchods (New Malden) to anyone wants to sell/buy the property. :)PositiveResponsiveness, Quality, Professionalism, Value

We recently bought our house through Curchods and were impressed with the level of care and attention the team provided us, especially as we were not 'their clients'. A particular call out goes to Will and Laura, who held our hands through the purchase and were fighting in our corner to move the purchase along, despite some difficulties further up the chain. Laura's good humour was certainly a remedy to what was a fairly stressful period in our lives. Thanks all!PositiveResponsiveness, Professionalism