They change their hours and just post a notice on their door,they do not answer their phone nor change their website! What a waste of time!!!
I have never been into this branch so can't comment on customer service. I can comment however on the hours this branch is open, which are so inconvenient for customers. 9.30 until 4.00 Monday to Friday and closed Saturday and Sunday. So most customers would have to take a day off work to open an account that in most other places can be done online.
A couple of years ago when we were looking at renting, we viewed a place with Parry's. They were quick to dismiss us, and then when we said we'd like to apply they wanted our age to give to the landlord, I mentioned that I didn't understand why age mattered (I was 23, I had the same job since 19), and the member of staff quickly got rude and hostile towards me. Would never consider viewing any properties with this company again.
A couple of years ago when we were looking at renting, we viewed a place with Parry's. They were quick to dismiss us, and then when we said we'd like to apply they wanted our age to give to the landlord, I mentioned that I didn't understand why age mattered (I was 23, I had the same job since 19), and the member of staff quickly got rude and hostile towards me. Would never consider viewing any properties with this company again.
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2 Agincourt Square, Monmouth, NP25 3BT, UK, NP25