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Archer & Co with Abbie Drew - Monmouth

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

They change their hours and just post a notice on their door,they do not answer their phone nor change their website! What a waste of time!!!

1.00 /5

I have never been into this branch so can't comment on customer service. I can comment however on the hours this branch is open, which are so inconvenient for customers. 9.30 until 4.00 Monday to Friday and closed Saturday and Sunday. So most customers would have to take a day off work to open an account that in most other places can be done online.

1.00 /5

A couple of years ago when we were looking at renting, we viewed a place with Parry's. They were quick to dismiss us, and then when we said we'd like to apply they wanted our age to give to the landlord, I mentioned that I didn't understand why age mattered (I was 23, I had the same job since 19), and the member of staff quickly got rude and hostile towards me. Would never consider viewing any properties with this company again.

Reply from agent

Thank you for taking the time to comment, we are sorry you have waited so long to bring this matter to our attention. We have searched our records and unfortunately, cannot find any records of your viewing. Feedback is really important to us and we strive to offer a first class service and our reviews support our excellent customer service. If you would like to discuss your experience with us, please call Vivienne Reece on 01600 775936

1.00 /5

A couple of years ago when we were looking at renting, we viewed a place with Parry's. They were quick to dismiss us, and then when we said we'd like to apply they wanted our age to give to the landlord, I mentioned that I didn't understand why age mattered (I was 23, I had the same job since 19), and the member of staff quickly got rude and hostile towards me. Would never consider viewing any properties with this company again.

Reply from agent

Thank you for taking the time to comment, we are sorry you have waited so long to bring this matter to our attention. We have searched our records and unfortunately, cannot find any records of your viewing. Feedback is really important to us and we strive to offer a first class service and our reviews support our excellent customer service. If you would like to discuss your experience with us, please call Vivienne Reece on 01600 775936

Contact details

Unknown

Opening hours

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Address

2 Agincourt Square, Monmouth, NP25 3BT, UK, NP25

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