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Lion Estates - Milton Keynes

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
20.08.2019

Superb team, enthusiastic, knowledgeable, professional and most of all, genuinely nice people

5.00 /5
19.06.2019

We have recently relocated to Milton Keynes and found ourselves in the hands of Lion Estates. They have helped make a stressful time, something wonderful and have truly made us feel like their highest priority. I will definitely be coming back when it's time to move again and would recommend them to everyone.

5.00 /5
03.06.2019

Very professional and understand the local market. Young, dynamic with new ideas and technology for marketing your house.

4.00 /5
Reply from agent

Thank you for your feedback! We strive to provide informative service to all our customers. If you have any specific topics or questions you'd like us to cover, please let us know. We're here to help!

4.00 /5

Thank you Katie for keeping me informed. Definitely would recommend Katie to others

Reply from agent

Thank you for the recommendation! We strive to keep our customers informed and satisfied. We appreciate your support!

4.00 /5
1.00 /5

If you are a buyer, I don’t recommend Lion Estates! I have had such a bad Experience with agent Gary Phuddephatt where he always told me that the deal is on and the moment I got my mortgage offer, he told me that property has been sold last week. Before this he also asked for my mortgage offer that makes no sense because if the property was sold, he didn’t need to see my offer. On talking to him he replied- we work for the seller and not the buyer as the seller gives them their fee but he forgot that there can be no seller without a buyer! This is totally a crook behavior and spoiled my 3 months of time searching and getting a Mortgage. If you want to be disappointed at the end, choose Lion Estates MK.

Reply from agent

We're sorry to hear about your experience. This is not reflective of our values. We aim to provide exceptional service to all clients. We take your feedback seriously and will address this issue internally to ensure it doesn't happen again. Please contact us to discuss further and find a resolution.

1.00 /5

This agency has been referred to Trading Standards. They conduct business strictly over WhatsApp with a 'colleague' that is based solely in the Philippines. None of the administration is handled in the UK. The address for the office is a dummy one.

Reply from agent

We take all feedback seriously and would like to address your concerns. Please reach out to us directly so we can investigate this matter further and ensure the best service for our customers.

1.00 /5

From a buyer’s perspective, this is an absolutely horrible agency! They repeatedly provided us with false information about the management fees of a property, then they said these fees will be ceased, but never provided any relevant evidence. Our solicitor confirmed this was untrue.. Furthermore, after some unknown to us communication between the agency and two potential sellers, one of them stalked us at our family home and the other one threatened legal action against us because I wrote a negative review for Lion Estate! Of course we cannot not know what exactly was said to these sellers, but the reaction from both of them make us very sceptical and we felt threatened. The agency of course denies playing a part in these inappropriate actions by their clients and they claim - with no evidence - that we did something to annoy at least one of them due to supposed misconduct, which is a seriously offensive false accusation. Overall, working with this agency was an extremely negative and distressing experience and it felt very manipulative, not recommended to any potential buyer !

1.00 /5

Sold for 15k under market value in an extremely competitive market and even pushed us to accept 5k less than that. Poor communication led to losing the first buyer. Think they’re great, they really aren’t. Don't let the good reviews from friends fool you.

Reply from agent

We apologise for the negative experience you had. We appreciate your feedback and will work on improving our communication to avoid similar situations in the future. Thank you for bringing this to our attention.

Contact details

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Address

Midsummer Court, 314 Midsummer Boulevard, Milton Keynes, MK9 2UB, UK, MK9

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