We have been searching for our new home in Wales for 6 months. We've come across a few different estate agents. Some ok, some not so and some excellent. John Francis falls into the excellent category. I first dealt with Shannon when she helped us with a viewing in Haverford West. Unfortunately the property wasn't suitable. Fast forward some.months and Shannon was there again when we viewed the house we are now hoping to buy She is so kind, professional, accommodating and was genuinely thrilled we'd found the one. If you want professional, personal aervice with people who genuinely care then choose John Francis. Thankyou Shannon.