worst estate agency in manchester, will try to con you out of money. they are only concerned where they can line their own pockets, once they have the money it is almost impossible to contact them. have had them hang up on me numerous times and call me a liar. please save yourself the trouble.

****AVOID THIS COMPANY.**** Not worth one star. Absolutely vile, money grabbing company. Back in March I ended my tenancy with them early due to personal reasons and found someone else to take over my tenancy. Just before the new tenant was due to sign the contract, they then decided to tell me they could not locate a payment I had made a few months ago and until I had paid it, the new tenants could not take over my contract. Obviously I had made the payment, so I provided them with proof of this including multiple bank statements. This was not good enough so I then requested a letter from my bank to confirm the payment had been made. They then accepted this, but tried to take more of our deposit money. We escalated this to the TDS and managed to get our money back (always worth going to the TDS). Then 7 MONTHS LATER they have decided to get back in touch to try and claim they still cant find my payment and have added late fee's and contacted my guarantor (who is seriously ill following a heart attack, giving him even more unnecessary stress). They are trying to claim the letter from my bank confirming payment has been made is apparently not proof the payment was made? Seems like the company just want to make as much money as possible and are preying on younger people who don't know any better. However I will be taking this further and speaking to the CAB. DO NOT RENT FROM THIS COMPANY.

Horrendous experience from start to finish, constant breach of contract attending without notice, giving contractors keys without notice. Rude staff who treat students like they're dirt because they feel like they can get away with it. DO NOT USE IF YOU ARE RENTING there are plenty of better companies in fallowfield.

AVOID NICHOLAS HUMPHREYS AT ALL COSTS!! We lived in a one bedroom student flat for a year and it was an absolute nightmare. They lied to us constantly, for example, saying broken doors would be replaced before we moved in and that the flat would be professionally cleaned. Neither of these things were true and when confronted with this on separate occasions they were only able to say “sorry you shouldn’t have been told that”. It is simply not good enough. We had viewings of the flat without ANY notice whatsoever and had agents letting themselves in whenever they felt like it. They are the most helpful people ever before you move in but once they have your money and the contracts are signed they couldn’t care less about you. They will just ignore your emails, even when sending them to every team member that works there, including the manager and directors, leaving us with no option but to visit the branch in person so they couldn’t ignore us. Very glad to be away from them after a long year.

Honestly , the most unprofessional letting agency I have ever experienced. It is a NIGHTMARE trying to communicate with these people. We have had maintenance issues that have been left for MONTHS. They have ignored countless emails, the maintenance reporting system is completely pointless... staff haven’t got a clue about anything. Pathetic. Do yourselves a favour and find a different letting agency.