We recently sold through Willowgreen. Their service was excellent, from the small stuff (advising how to present our house for viewers, their high quality photos) to the big (securing a new buyer when the first pulled out, communicating with the other end of our chain, generally calming us down when the dream house we were buying decided not to sell). We managed to complete and move in the unprecedented first days of lockdown during March-April, and they still made themselves available to ensure things went well and recommend removal companies, cleaners etc. They always made us feel welcome when we stopped in to chat on a weekend, which is almost as important as everything else - so many agents feel impersonal and diffident, but they treated us and our situation with respect. Lisa, Hannah, Francesca, Chloe and Sam - thank you :)
Lisa and her team at Willowgreen Estate Agents are an absolute class above, I’ve never experienced customer service like it. I was recommended to Willowgreen in order to sell our property and purchase our dream home and Lisa, Jo and Chloe were outstanding in every way. Throughout the process they guided my wife and I with their expert advice, marketed and sold out property within a matter of hours of going on the market, and had it not been for their expertise we wouldn’t have been able to purchase our dream home. They took on our stress, dealt with all of our queries quickly and without issue, and kept us updated throughout the process with their top class communication. On the day of completion I gave my keys in at the office and every single member of the team offered their congratulations and best wishes which was such a nice touch, and to top off what my wife and I can only describe as the most outstanding service we’ve EVER received, we were then provided with a lovely gift of champagne, cake and tea towels as a thank you for our business! Absolute elite customer service! I honestly could not thank the team enough for making our dream home a reality. An absolute pleasure throughout and I will recommend Willowgreen to anyone that I hear that are wanting to move house! Thank you Lisa and your fantastic team!
Willow Green did an excellent job helping sell our parents’ bungalow in a retirement village - not an easy undertaking during lockdown. Our initial meeting with Hannah was very positive and the photographer took an excellent set of photographs. She and Chloe kept in touch regularly throughout rather drawn out negotiations and we always felt they were fighting our corner! I think they were as pleased as we were when the sale finally when through and we were very touched to receive a lovely gift of local goodies. We would happily recommend Willow Green to anyone buying or selling in the area.
Lisa and her staff were friendly, polite and most importantly efficient and professional in their sale of our property. We needed to have our house on the market speedily and they achieved this, together with a quick sale. Nothing has been too much trouble and they have communicated well and kept us informed at every stage of the sale. We would have no hesitation in recommending their services. Well done all!
I would recommend WillowGreen. Absolutely fantastic team helped me find the perfect property to rent, it’s perfect little house never been so in love with a property like this. Thank you guys.
The wonderful team at Willowgreen are the best in Malton. Following an abortive attempt to sell our cottage the previous year, Lisa and the team sold our property within two weeks of putting it back on the market. All of the team at WG were professional and ensured that the whole process went smoothly from beginning to end. As an elderly couple we were somewhat daunted by it all, but Lisa and all the team were kind and caring and thoughtful to us both throughout. Thankyou once again, we would highly recommend WG to anyone. Just the best!
I recently purchased a property through Willowgreen and found the service from beginning to end to be outstanding. The team responded quickly and efficiently to all queries and provided and friendly and professional service even outside normal working hours. I must mention their open and honest approach as they gave me accurate information even at times when they knew it was not necessarily what I wanted to hear. Great support when things seemed difficult and always with a pleasant smile. Willowgreen certainly provides a higher level of service than other estate agents I have dealt with. On the day of receiving the keys all the staff gave good wishes which made the whole experience exceptional.
Absolutely the best estate agent I've ever dealt with as a buyer. Really friendly, super informative and full of local knowledge, really went the extra mile to answer all our questions and gave us every confidence we were making the right choice. I wish they'd been my agent selling my house. And brilliant after sales that included bubbly. Simply can't fault them.
Would highly recommend Willowgreen estate agents!They have been there every step of the way and always at the other end of the phone to help. Thank you to all the team at Willowgreen
I recently purchased a property through Willowgreen and found the service from beginning to end to be outstanding. The team responded quickly and efficiently to all queries and provided and friendly and professional service even outside normal working hours. I must mention their open and honest approach as they gave me accurate information even at times when they knew it was not necessarily what I wanted to hear. Great support when things seemed difficult and always with a pleasant smile. Willowgreen certainly provides a higher level of service than other estate agents I have dealt with. On the day of receiving the keys all the staff gave good wishes which made the whole experience exceptional.PositiveResponsiveness, Quality, Professionalism
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6-8 Market Street, Malton, YO17 7LY, UK, YO17