Phoned the agency 2 times, was told quite quickly that they will send me an email which never happened. Still waiting on email and info on the property. Edit: After speaking to Adrian I can see that Dunstable branch is separate Luton thus the review is irrelevant for Luton Branch.
Brilliant service. We are so excited to meet ADRIAN, he is so professional, very polite and super responsive. Property was well maintained, fast response, shortest time to conclude tenancy agreement and most importantly, fair treatment to customers. ADRIAN was really helpful throughout the process with great attention to details. Thank you Adrian.PositiveQuality, Professionalism
The team has been super amazing. Adrian literally defined excellence and from the beginning of the process to moving in was simply seamless. The level of professionalism and warmth is above par and I would recommend any time. Thank you to the Belvoir Luton Team for everything. Thank you Adrian. I truly and honestly appreciate. I doubt these words do justice to how I feel!PositiveResponsiveness, Quality, Professionalism, Value
Adrian and Margaret has been fantastic during our tenancy period . We never experienced problems communicating issues , and when there were any , they were dealt with professionally and promptly . Adrian is an excellent and exceptional professional , it was lovely meeting such a humble , meek and polite individual. I would greatly recommend Belvoir .PositiveResponsiveness, Quality, Professionalism, Value
I am a new customer with Belvoir and am very happy to give them Five Star! Adrian is very professional, calm, cool, a good listener and a perfect gentleman. He got me a good tenant for my property and made the whole transition process easy for me as a new landlord. The contract was easy to understand with no hidden clauses. Looking forward to doing more business with him in future, God willing.
I've been a happy customer of Adrian's for 9 years; firstly as a tenant, then as a purchaser and landlord and now as a seller - all with the same property. Through all of these stages, Adrian and Margaret have made life really easy for me, any issues were sorted out quickly and with minimum stress to me. It's easy to move agents, but with service like this, why would you? Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Professional and friendly staff
Great place to rent from friendly people would recommend this to everyone
Adrian Mason was brilliant throughout. He's very professional and always available on the phone. You don't get some spotty teenager dealing with your enquiries, you get the office manager dealing with everything. Initially Belvoir were going to let my rental flat in Luton but due to water leak damage and the ensuing full renovation of the flat on insurance, I ended up selling the flat with Belvoir instead. Initial letting attempt was December 2019 but ended up selling instead with completion Nov 2020. They provided a key holding service for a variety of tradespeople to gain access to the flat during the renovation and were very patient and helpful with a very tricky leasehold conveyancing process. I wouldn't hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value